DAHJ COLLINS
Athelstone
Summary
I am seeking employment where I can utilize my skills and experience. A full time/Part time position is my goal. In return you will get hard work, dedication, commitment and above all, a job well done. I am available at your convenience to discuss my skills and experience in further detail.
Overview
9
9
years of professional experience
Work History
Bluestar Global Logistics
- SA Country Freight Supervisor
- Forklift Driver
- Parcel Sorter
- Delivery driver
- Up holding WHS/OHS procedures
- Customer service – answering phones– emailing– helping customers
- Loading/unloading trucks (B doubles, semis, rigids etc..)
- Using Industrial Sweeper
RECEPTIONIST/ADMIN
01.2018
- Book work
- Rosters
- Answering phone calls
- Making appointments
- Greeting clients
- Paying wages
- Opening/Closing shop
- Replacing staff to ensure full roster
- Hiring/Training
DRIVER
01.2018
- Following GPS
- Meeting deadlines
- Automatic/manual experience
- Keeping office updated on my location
- Escorting clients/employees safely!
CUSTOMER SERVICE
KFC
01.2016
- Customer service and sales
- Preparing food products
- General cleaning duties
- Upholding WHS procedures
- Wiping down dining areas
- Preparing kitchen for food service
- Sweeping/mopping
Receptionist Administrator
Sprint Freight and Logistics
04.2024 - Current
- Managed front desk operations, greeting clients and directing inquiries to appropriate departments.
- Maintained office supplies inventory, facilitating timely ordering and restocking processes.
- Assisted in data entry for client records, ensuring accuracy and confidentiality compliance.
- Handled incoming calls, providing information and resolving issues to maintain customer satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Improved client satisfaction with timely and accurate information provision.
- Assisted customers with inquiries and resolved issues efficiently.
- Managed high volume of incoming calls while maintaining exceptional customer service standards
Warehouse Worker
Bianco Construction
01.2021 - 2024
- Operated forklifts and pallet jacks for efficient material handling and transport.
- Maintained accurate inventory records using warehouse management software.
- Assisted in loading and unloading materials, ensuring safe handling procedures.
- Organized storage areas to optimize space and improve accessibility of supplies.
- Trained new employees on operational procedures and safety practices effectively.
- Followed safety protocols to minimize workplace hazards and ensure compliance.
- Conducted regular equipment inspections to identify maintenance needs promptly.
- Received and processed warehouse orders using handheld scanner.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
CUSTOMER SERVICE
Coles, Deli Department
01.2019 - 01.2021
- High level customer service
- Working fast and efficient under pressure
- Weighing and packing products
- Stock take
- Abided by all business policies
- Scanning products
- Sorting stock
- Upholding WHS procedures
- Gap scans
- Audits
- Food safety
- Ability to plan, organise, direct and lead a small team of staff
- Strong analytical decision-making skills
- Ability to motivate team members and achieve goals and meet deadlines
- Maintain a safe and clean environment to ensure OCH requirements are met
- Work within a diverse team with various cultural backgrounds
- 2nd in charge!
CUSTOMER SERVICE
Woolworths, Deli Department
01.2017 - 01.2018
- Customer service
- Weighing and packaging produce
- General cleaning duties
- Closing and opening procedures
- Safe food handling practices
- Product knowledge
Education
Charles Campbell College
01.2018
Skills
- Hard working
- Positive attitude
- Dedicated
- Fast learner
- Well-presented
- Excellent communication
- Time Management
- Car and Drivers’ license
- Good computer skills
- Microsoft Office
- Internet
- Rostering
- Customer service
- Active listening
- Critical thinking
- Data entry
- Call management
- Paperwork processing
- Prioritization
- Staff training
- Multi-line phone talent
Languages
English
Native or Bilingual
Timeline
Receptionist Administrator
Sprint Freight and Logistics
04.2024 - Current
Warehouse Worker
Bianco Construction
01.2021 - 2024
CUSTOMER SERVICE
Coles, Deli Department
01.2019 - 01.2021
RECEPTIONIST/ADMIN
01.2018
DRIVER
01.2018
CUSTOMER SERVICE
Woolworths, Deli Department
01.2017 - 01.2018
CUSTOMER SERVICE
KFC
01.2016
Bluestar Global Logistics
Charles Campbell College