Dahye Kim
Sydney
Summary
Cultivated warm customer relationships and maintained high cleanliness standards, contributing to efficient operations and positive dining experiences.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Wait Staff
Wooden Bowl
07.2024 - 11.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Boba Barista
Gong Cha
03.2022 - 04.2024
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
Education
Chinese And Business Administration
KEIMYUNG UNIVERSITY
South Korea01-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleaning and sanitation
- Reliability and punctuality
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Wait Staff
Wooden Bowl
07.2024 - 11.2024
Boba Barista
Gong Cha
03.2022 - 04.2024
Chinese And Business Administration
KEIMYUNG UNIVERSITY
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