Hi, I’m
Dahye (Cindie) Shin
Brisbane,QLD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in various fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
years of professional experience
Work History
VIETNAMESE WOMEN'S ASSOCIATION OF QLD
Social Work Placement
07.2021 - 12.2021
Job overview
- Planned and delivered numerous activities and special events.
- Helped clients navigate social services system and access needed resources.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Coordinated with local government to provide resources to clients.
Careercare
Intern as an Account and Finance Officer
02.2018 - 08.2018
Job overview
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Analyzed and verified employee expense reports for accuracy.
Private Tutoring
Private English Language Tutor
03.2023 - Current
Job overview
- Developed methods to motivate and engage students in learning.
- Used variety of teaching methods to successfully help wide range of students.
- Responded to email and telephone requests to provide students with specific information.
- Taught students remotely using online video chat platform and other delivery channels.
Sens Coffee.co
Barista & All Rounder
09.2020 - Current
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Addressed guest complaints and resolved issues to promote satisfaction.
Education
Queensland University of TechnologyBrisbane, QLD
Master of Social Work
02.2022
Sungshin Women's UniversitySeoul, Korea
Bachelor of Economics from Economics And Finance
02.2019
University Overview
- Study Abroad: Chinese language - South China Normal University, China
- Student accountant, Careercare Head hunting company, Completed 2018
Skills
- Organization and Planning Skills
- Individual and Small Group Instruction
- Computer Proficiency and Microsoft Office
- Customer Assistance
- Customer Inquiry Resolution
- Reports and Documentation
- Collections and Invoice Processing
- Data Entry
Languages
Korean
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Limited Working
Timeline
Private English Language Tutor
Private Tutoring
03.2023 - Current
Social Work Placement
VIETNAMESE WOMEN'S ASSOCIATION OF QLD
07.2021 - 12.2021
Barista & All Rounder
Sens Coffee.co
09.2020 - Current
Intern as an Account and Finance Officer
Careercare
02.2018 - 08.2018
Queensland University of Technology
Master of Social Work
Sungshin Women's University
Bachelor of Economics from Economics And Finance
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