Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daiane Neves Dos Santos

MAROUBRA,NSW

Summary

Dedicated and adaptable hospitality professional with over 6 years of experience at Bistro on the Greens. Beginning in 2018 as a floor restaurant waiter, I honed my customer service skills, providing exceptional guest experiences in a fast-paced environment. In 2023, I transitioned to the kitchen as a cook, where I’ve demonstrated strong culinary skills and the ability to work efficiently under pressure. My experience in both front-of-house and back-of-house operations has equipped me with a well-rounded understanding of the restaurant industry, allowing me to collaborate effectively with both kitchen and service teams to ensure smooth operations and high-quality service.

Overview

7
7
years of professional experience

Work History

Cook

Bistro on the Greens
02.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Restaurant Waiter

Bistro on the Greens
07.2018 - 02.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately.

Education

Certificate IV - Kitchen Management

Alliance College
Sydney, NSW
12-2024

Certificate III - Commercial Cookery

Alliance College
Sydney, NSW
06-2024

Skills

  • Customer service
  • Order taking
  • Cooking
  • Cleanliness
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Food safety awareness

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Cook

Bistro on the Greens
02.2023 - Current

Restaurant Waiter

Bistro on the Greens
07.2018 - 02.2023

Certificate IV - Kitchen Management

Alliance College

Certificate III - Commercial Cookery

Alliance College
Daiane Neves Dos Santos