Daina Bolger
Alice Springs
Summary
Dynamic professional with experience at Elders Insurance, excelling in customer service and time management. Proven ability to thrive in high-pressure environments, ensuring client satisfaction through effective communication and problem-solving skills. Strong team collaborator with a keen attention to detail, dedicated to delivering exceptional results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
GTNT Trainee
Power and Water
04.2024 - 05.2025
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Completed my CERT 3 in business
Receptionist
Elders Insurance
03.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Waitress
Burgz
03.2022 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
No Degree - Year 11
Darwin High
Darwin, NT03-2023
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Experience dealing with customers via phone, face to face, email
- Ability to problem solve
Certification
As of 2025 i have completed my Cert 3 in business. I completed my traineeship Power and Water which was an awesome team to be included in and complete this traineeship
Timeline
GTNT Trainee
Power and Water
04.2024 - 05.2025
Receptionist
Elders Insurance
03.2023 - 04.2024
Waitress
Burgz
03.2022 - 11.2022
No Degree - Year 11
Darwin High
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