Daisiah Porteous
Inala,QLD
Summary
I am 19 years old, just recently moved from NZ to start a new life in Brisbane. I am looking for new opportunities and am keen to give anything a go. I have previously worked in hospitality which has taught me to work well under pressure, memorize, and become a more sociable person. In the future I want to become a PT with a certificate in remedial massage.
Overview
5
5
years of professional experience
Work History
Bartender
Pub'n'Grub Taupo
04.2023 - 09.2023
- Served high customer volumes during nights, and weekends.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used knowledge of beer, wine and spirits to make informed recommendations to customers.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol rules (age, intoxication etc)
- Setting up and packing down/cleaning the bar and all furniture in building.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Performed hopper refills and payouts.
- Operated espresso machines and commercial coffee brewers to create beverages.
Spa Resort Worker
Taupo Debretts Spa Reosrt
01.2019 - 09.2023
- Greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
- Checked in guests and informed them of the resort facilities
- Trained new staff members in customer service and hotel operations.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone calls and made bookings
- Communicated with housekeeping and maintenance staff to fix complaints made by guests.
- House Keeping and Laundry
- Making coffee and helping out in the cafe
- Performed cash, card and to complete customer purchases for the pool tickets
- Communicated with spa team members if clients cancelled or changed appointment times.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
Bartender/Waitress/Conference Centre
Mavericks Gastropub And Conference Centre Taupo
06.2022 - 06.2023
- Remained calm when dealing with difficult customers, and a full restaurant during busy shifts
- Kept server areas clean and stocked
- Greeted new customers, discussed specials, and took drink and food orders
- Did food and drinks checks to ensure customers were happy
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Helped to set up and pack down the conferences, events and work do's upstairs
- Took payments at front desk
- Ran food and drinks efficiently
Education
No Degree - General School
Taupo Nui A Tia College
Taupo NZ11.2021
Skills
Honest
Punctual
Flexible
Helpful
Fast to learn
Drivers License and Car
Hobbies
Gym - 5 day weekly program
I grew up doing music and dance
References
Taupo Debretts - mirela@taupodebretts.com
Mavericks - I have a written reference on request info@mavericksgastropub.co.nz
Pub'n'Grub - info@pubandgrub.co.nz/073780555
Personal Reference on request
Timeline
Bartender
Pub'n'Grub Taupo
04.2023 - 09.2023
Bartender/Waitress/Conference Centre
Mavericks Gastropub And Conference Centre Taupo
06.2022 - 06.2023
Spa Resort Worker
Taupo Debretts Spa Reosrt
01.2019 - 09.2023
No Degree - General School
Taupo Nui A Tia College
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