Daisy Abikhair

Geelong,Australia

Summary

My name is Daisy, I am 16 years old and I would like to say that i am Eager, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. However more importantly I am passionate uplifting personality, I enjoy interacting with and helping out others. I believe that one of the most powerful ways to leave a positive and lasting impression on others is to be welcoming, friendly and willing to help no matter the customers gender, race, sexuality, or ages. Being inclusive and ensuring that not a single customer walks out the door feeling discriminated or uncountable, but with a feeling of satisfaction and a welcoming community around them.

Overview

years of professional experience

Work History

Customer Service Representative

Augustus Gelatery

09.2023 - Current

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Collaborated with team members to develop best practices for consistent customer service delivery.

Waitress

Two Sugars Restaurant

01.2022 - 10.2022

Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shift
Kept server areas clean and stocked to increase efficiency while working tables.

Education

The Geelong College

Newtown, VIC

11-2025

Skills

- Inclusive attitudes towards helping and supporting the people around me no matter their gender, race, age, or sexuality

- Willing to give everything my best shot and withstand resilience in harder times

- Treating every customer with respect and kindness, no matter the diverse range

- A range of perspectives on different ways to go about helping customers with specific needs and necesities

Timeline