DAISY EDILLO

• Appointed by the Board of Directors as the Data Privacy Officer of the bank DUTIES:
• Monitor compliance with the Data Privacy Act, its Implementing Rules and Regulations (IRR), issuances by the National Privacy Commission (NPC) and other applicable laws and policies
• Ensure the conduct of Privacy Impact Assessments relative to activities, measures, projects, programs, or systems.
• Developed and implemented corrective action plans for non-compliance issues.
• Evaluated and monitored supplier and partner relationships to support compliance.

• Provide the Board of Directors (BOD), Audit Committee and the Management an assessment of the quality of the bank’s loan portfolio based on the evaluation of the inherent strengths and weaknesses of individual accounts, efficiency of the Credit process, and viability of the credit policies, practices and procedures with reference to the overall risk management framework of the bank
• Validation of Credit Risk Ratings, Expected Credit Loss per IFRS/PFRS 9 and adequacy of the Loan loss provisioning
• Present to the BOD the Bank’s compliance with the limits/threshold and concentration of the loan portfolio set by BSP
• Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
• Allocated work assignments and tasks to comprehensively manage administrative projects.
• Identified opportunities to improve business process flows and productivity.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Monitored industry trends, keeping current on latest changes and competition in industry.
• Increased company growth through collaboration with sales and marketing departments.
• Assisted in recruiting, hiring and training of team members.
• Reported issues to higher management with great detail.
• Milestone: Conducted a Bank-wide Risk Management Workshop on June 17, 2023 Topics include: Asian Development Bank’s (ADB) Risk Management on MSME Lending in the Philippines and Credit Management principles, Sustainable Finance Framework and Risk Control Self-Assessment.
• Contributed to enhancement of the loan portfolio quality and reduced past due ratio

• Tasks related to Risk Management include Loan Portfolio Analysis, Validation of Credit Risk Ratings, Monitoring Expected Credit Loss, Create/review/enhance policies and procedures related to Credit Risk, Supervise Credit Risk Analysts, Reports to Risk Management Committee
• Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
• Adhered to banking standards and government lending guidelines for loan services.
• Checked appraisals, title information and insurance documents for each property.
• Recommended approval or disapproval of commercial, real estate or credit loans.
• Identified proper exception codes, regulatory leverage designations and risk ratings to manage portfolio risk

Milestone: Was able to lead the Risk Management Group (Credit Risk, Operational Risk, Market and Liquidity Risk, and Information Security/IT Risk) in the Reporting to the Risk Management Committee after the resignation of the Chief Risk Officer in June 2020.

• Credit Policy & Review Division
• Credit Risk Management Group, Conduct loan portfolio quality assessment and classify the accounts per internal and BSP standards
• Review policies and procedures of loan product programs and actual implementation thereof
• Conduct credit process management assessment employed by business lending units in 3 phases: Credit Initiation, Documentation & Disbursement, and Loan Administration
• Prepare Credit Review reports summarizing findings and recommendations to apprise management of the level of compliance by business units with the internal and external policies and regulations
• Monitor developments in past due accounts
• Presented complex and sensitive issues covering credit issues to management.
• Prepare Risk Oversight Committee Agenda and Records Minutes on monthly meetings.

• Coordinated import of wines from France and export of wines for multiple clients in Asia, providing accuracy and timely delivery.
• Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
• Built working relationships with clients to foster loyalty and encourage repeat business.
• Negotiated and arranged transport of goods with shipping or freight companies.

• Responsible for managing the logistics and administrative aspects of the export sales
• Attend trade fairs and exhibits usually hosted by CITEM (Center for International Trade Expositions and Missions)
• Prepare documentation (i.e Proforma Invoices, Photo Quotations, Packing List, Commercial Invoices, Export Declaration, Bill of Lading, Letter of Credit requirements and etc.)
• Coordinates shipment schedules with freight forwarders and trucking services
• Met 100% of target dates for shipments.
• Filed and maintained export documentation to preserve accurate records.
• Handled shipments to keep items moving through pipeline.
• Prepared various import, export and supplier forms for customs submittal.
• Compiled purchase orders to post international shipments in company logs.
• Coordinated with shipping and transport companies on behalf of clients.
• Tracked shipments processing through customs and other agencies and obtained clearances.
• Developed and maintained relationships with customs brokers, freight forwarders and customers.
• Prepared and processed import and export documentation according to customs regulations, laws or procedures.

• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Assisted customers by answering questions and fulfilling requests.
• Received and processed customer payments.
• Quickly and accurately counted drawers at start and end of each shift.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Led cashiers and associates in providing thoughtful customer service.
• Responded promptly to requests for assistance and customer inquiries.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Improved marketing to attract new customers and promote business (e.g. hosting computer game tournaments)
• Provided general administrative support to the owners including managing documentations and reports.

• This is a promotion from being a production associate to assistant team lead.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.

• Organized work to meet data processing goals (i.e. 99.995% accuracy).
• Supported production needs by performing routine tasks using standard procedures and software.
• Participated in training sessions to enhance skills and knowledge.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.
• Resolved issues quickly to maintain productivity goals.
• Participated in regular meetings with team members to discuss production updates.
• Met production targets and tight deadlines by collaborating closely with team members.