Daisy Galicia
Green Valley ,Nsw
Overview
6
6
years of professional experience
Work History
Front of House Employee
Frangos
03.2024 - Current
- Maintained a clean and welcoming environment for customers, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Wait Staff Member
XS Espresso
05.2023 - 09.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns
- Worked with team members to maintain efficient operations during peak times.
HARGRAVE CAFE Waitstaff
01.2020 - 08.2021
- My Time at our school cafe has taught me to respond efficiently to daily tasks delegated by my manager which helped enhance my skills as most of the tasks given involved team members needing to cooperate together Which provided group productivity
- While also working I also assisted with daily targets, using hands-on and motivational encouragement.
Education
Bachelor of Business -
UNIVERSITY OF TECHNOLOGY
Skills
- Cash register operations
- Ability to multitask
- Customer Service
- Product restocking
- Cash handling
- Maintaining store appearance
- Cleaning and sanitising
- Item maintenance
- Organising Items
- Teamwork Skills
Timeline
Front of House Employee
Frangos
03.2024 - Current
Wait Staff Member
XS Espresso
05.2023 - 09.2023
HARGRAVE CAFE Waitstaff
01.2020 - 08.2021
Bachelor of Business -
UNIVERSITY OF TECHNOLOGY