Summary
Overview
Work History
Education
Skills
Education & Certifications
Languages
Education and Training
Timeline
Generic
Daisy Inglesfield

Daisy Inglesfield

Perth

Summary

Resourceful and sociable customer Service provider who is known for productivity and efficient task completion whilst remaining organised. Possess specialized skills in conflict resolution, communication, and time management which enable success in fast-paced environments. Excel at using empathy, patience, and active listening to address customer needs and foster positive experiences. Thrives well within a team and brings a vibrant personality.

Overview

2024
2024
years of professional experience

Work History

Volunteer Teaching Assistant -100 hours

Ravenscliffe High School- Special Educational Needs
  • Supported individual learning needs of Special Educational Needs (SEN) students through tailored educational plans and activities.
  • Employed differentiated instruction techniques to cater for the varying abilities and interests of SEN students.
  • Engaged SEN students in interactive and multisensory learning experiences, stimulating their interest and participation in lessons.
  • Aided teacher with day to day class running, including answering student questions, handing worksheets and behaviour management.
  • Adapted teaching strategies to meet the diverse needs of SEN students, enhancing their learning experience.
  • Organised and maintained a safe and stimulating classroom environment tailored to the needs of SEN pupils.
  • Assisted in lunchtime and break time monitoring activities, ensuring children played safely in line with school policies.
  • Facilitated small group activities, focusing on developing social skills and peer interaction among SEN pupils.
  • Managed challenging behaviour effectively, employing de-escalation techniques and promoting a positive learning environment.
  • Supported the inclusion of SEN students in mainstream activities, facilitating peer relationships and social integration.
  • Closely monitored student progress to assess areas for development and extra support required.
  • Conducted sensory activities to support students with autism, improving their focus and engagement.
  • Assisted in adapting classroom environment
  • Led outdoor educational activities designed to enhance the physical and mental well-being of SEN students.
  • Researched and sourced learning materials to support lesson plans.
  • Provided 1:1 and group support for class activities and outdoor recreation.

Charity shop volunteer & mental health volunteer

Samaritans
  • Maintained best practice surrounding fundraising and supporter care.
  • Managed relationships with donors and volunteers, providing regular updates and appreciation for their contributions.
  • Implemented safeguarding policies for vulnerable groups, promoting a safe and inclusive environment for all participants.
  • Assisted with shop inventory management and completed routine stock taking.
  • Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
  • Took part in training new volunteers about organisation's policies, rules and procedures.
  • Guided clients through the process of accessing community resources and support networks.
  • Delivered empathetic care, recognising cultural and individual differences in mental health experiences.

Nursery Assistant

Daisy chain Day Nursery
03.2022 - 09.2023
  • Kept children safe and secure at all times.
  • Promoted social, emotional and physical development of children, encouraging learning through supervised play.
  • Supervised and cared for children, displaying storytelling and rapport-building skills to maintain interest and engagement.
  • Facilitated activities to enhance motor skills, including group games, art activities and outside.
  • Used positive reinforcement and behaviour modelling.
  • Supported cognitive development by facilitating games, simple lessons and structured play.
  • Monitored and supported children during meal times, helping to prepare food, feed children and maintain exemplary table manners.
  • Kept children safe and secure by supervising activities and removing dangerous objects.
  • Followed strict safeguarding policies and procedures, maintaining health and safety of children and staff.
  • Created lesson plans and structured play to promote children's development and enhance learning opportunities.
  • Documented children's developmental milestones and learning journeys, creating comprehensive portfolios for parent consultations.
  • Collaborated with colleagues to plan and implement a diverse curriculum that meets early years foundation stage EYFS standards.
  • Cleaned toys and equipment and helped change baby nappies, maintaining safe and hygienic environment.
  • Prepared healthy, nutritious meals for children and supported with feeding.

Retail Sales Assistant - Temp Cover

Primark
04.2021 - 12.2021
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Maintained accurate records of all transactions on the computer system.
  • Computed purchases and received and processed cash or credit payment.
  • Performed weekly cleaning duties such as dusting, mopping, vacuuming.
  • Processed returns and exchanges of merchandise promptly and efficiently.
  • Answered questions from customers about products and services.

Team Member

Pizza Hut Delivery
12.2020 - 12.2021
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Customer Assistant - Christmas Temp

Morrisons Supermarkets
10.2020 - 12.2020
  • Adhered to safety regulations while handling dangerous materials such as chemicals or machinery parts.
  • Greeted customers and provided assistance with product selection.
  • Answered store and merchandise questions and led customers to wanted items.
  • Served customers on the chicken and oven fresh counter

Waitress

Pizza Hut restaurants
12.2019 - 10.2020
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Organized take-out orders efficiently according to customer requests.
  • Presented menus and answered questions regarding items.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Special Events Assistant

Woodman Inn
06.2019 - 01.2020
  • Negotiated contracts with venues, caterers, and entertainment providers to secure favorable terms and pricing.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.
  • Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
  • Managed guest lists, registration processes and seating arrangements for special events.

Waitress - Temp Cover

Golden Cock Pub
10.2019 - 12.2019
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Prepared checks accurately and processed payments promptly.
  • Trained new employees to perform duties.
  • Maintained the bar area and served customers
  • Took food orders
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Receptionist & HR Assistant (summer Role)

Woodcock & Wilson
04.2019 - 09.2019
  • Used company badging system to create badges for new employees and visitors.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Responded to inquiries from internal staff members regarding office operations.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Scheduled and confirmed appointments and meetings for management team.

Nursery Practitioner

Linzi’s Little Gems
09.2023 - I currently work here
  • Provided children with positive, happy and supportive environments throughout playtime activities.
  • Maintained positive relationships with parents
  • Closely monitored children's behaviour and health, reporting changes or concerns promptly.
  • Facilitated engaging and age-appropriate lessons, games and activities.
  • Kept up to date on the latest child care regulations and curriculum developments.
  • Ensured children received high levels of care, support and stayed safe at all times by closing monitoring activities and operations.
  • Researched exciting and enriching activities for children.
  • Ensured company policies, procedures and operational practices were followed.
  • Administered first aid and medication as required, following strict guidelines and procedures to maintain children's health and well-being.
  • Assisted with the preparation of nutritious meals and snacks, emphasising the importance of healthy eating habits from an early age.
  • Used outdoor excursions and indoor activities to support children's physical development.
  • Planned learning-focused activities to keep children engaged and positively use time.
  • Led storytelling and reading sessions to develop children's language abilities and instil a love for literature from an early age.
  • Participated in staff meetings to obtain more information and updates.
    Greeted parents and responded to enquiries to make offer information regarding childcare program.
  • Participated in staff training sessions and professional development courses to stay updated on best practices in early years education.
  • Maintained confidentiality of all sensitive information relating to children and their families, upholding professional standards and trust.
  • Facilitated smooth transitions for children entering and moving up within the nursery, easing adaptation to new settings and routines.

Education

Diploma of Higher Education -

Level 5 Diploma Education & Training
Virtual

A-Levels -

WGSF Sixth Form (college)
Wakefield, West Yorkshire

GCSEs -

Wakefield Girls’ High School
Wakefield, West Yorkshire

Paediatric First Aid - Purple Dog
Huddersfield, West Yorkshire

NVQ Level 2 - Food Safety & Hygiene

Noodle Now

Blossoming Babies

Noodle Now

Child Protection

Noodle Now

Introduction to the EYFS - Group and School-Based Providers

Noodle Now

E-Learning Prevent

E - Learning Safeguarding

Skills

  • First aid certified
  • Full driving license
  • Patience and tolerance
  • Observant and focused
  • Special Educational Needs Support
  • Knowledge of send provision
  • Safeguarding policy enforcement
  • Child behaviour understanding
  • Safeguarding policy implementation
  • Budget management
  • Food service standards
  • Cleanliness and hygiene
  • Teamwork and collaboration
  • Preparing and packaging orders
  • Friendly and outgoing
  • Recipe-based cooking

Education & Certifications

Huddersfield , West Yorkshire ,Wakefield , West Yorkshire ,Wakefield , West Yorkshire ,Virtual

Languages

English
First Language

Education and Training

true

Timeline

Nursery Practitioner

Linzi’s Little Gems
09.2023 - I currently work here

Nursery Assistant

Daisy chain Day Nursery
03.2022 - 09.2023

Retail Sales Assistant - Temp Cover

Primark
04.2021 - 12.2021

Team Member

Pizza Hut Delivery
12.2020 - 12.2021

Customer Assistant - Christmas Temp

Morrisons Supermarkets
10.2020 - 12.2020

Waitress

Pizza Hut restaurants
12.2019 - 10.2020

Waitress - Temp Cover

Golden Cock Pub
10.2019 - 12.2019

Special Events Assistant

Woodman Inn
06.2019 - 01.2020

Receptionist & HR Assistant (summer Role)

Woodcock & Wilson
04.2019 - 09.2019

Diploma of Higher Education -

Level 5 Diploma Education & Training

A-Levels -

WGSF Sixth Form (college)

GCSEs -

Wakefield Girls’ High School

Paediatric First Aid - Purple Dog

NVQ Level 2 - Food Safety & Hygiene

Noodle Now

Blossoming Babies

Noodle Now

Child Protection

Noodle Now

Introduction to the EYFS - Group and School-Based Providers

Noodle Now

E-Learning Prevent

E - Learning Safeguarding

Volunteer Teaching Assistant -100 hours

Ravenscliffe High School- Special Educational Needs

Charity shop volunteer & mental health volunteer

Samaritans

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Daisy Inglesfield