DAISY JEPCHIRCHIR RUTTO
Sydney,NSW
Summary
Professional with experience in social work, prepared to make impact. Skilled in case management, crisis intervention, and advocacy, with strong focus on team collaboration and achieving results. Reliable and adaptable, known for effective communication, empathy, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Field Education 2 – Social Work Placement
ACAP Psychology Clinic
09.2024 - Current
- Delivered immediate to ongoing counseling support to clients in crisis and coordinated relevant services
- Collaborated with Prisoners Aid Australia in providing case management services to ex-convicts and building capacity
- Collaborated with Rooty Hill School to facilitate therapeutic support groups for vulnerable students
- Participated in interdisciplinary meetings, enhancing collaborative skills and understanding the role of social workers in mental health
- Conducted intake assessments, assessed client needs and linked them with relevant services
- Gained expertise in crisis intervention, safety planning, and referral processes
Trauma Therapist
The BURDEKIN Association
02.2023 - Current
- Providing person-centered support to young people, helping them develop independent living skills
- Work collaboratively with case managers to create action plans, focusing on life skills and mental health
- Supervise and organize activities both within and outside the home for youth engagement
- Document and report interactions, including case notes, incident reports, and contact supervision records
- Maintain confidentiality and work professionally with young people, families, and carers.
- Evaluated treatment outcomes using standardized measures, adjusting therapeutic approaches as necessary to optimize client progress and recovery goals.
Field Education 1 – Social Work Placement
Uniting Harris Community Centre
01.2024 - 05.2024
- Facilitated therapeutic support groups for young families with children aged 0-5 years
- Developed intervention plans by identifying client strengths and challenges
- Advocated for clients' rights to ensure access to necessary services and resources
- Coordinated complex care systems and made referrals to various support services
- Supported clients in navigating crisis situations, such as domestic violence, and provided emergency support
- Empowered clients to make informed decisions, providing them with up-to-date information on available services and programs.
- Conducted thorough case documentation to maintain accurate records of client interactions, interventions, and outcomes.
ITC Manager/ Trauma Therapist
Wesley Mission
07.2021 - 08.2023
- Ensured high-quality service delivery for children and young people in a supportive and safe environment
- Collaborated with a multidisciplinary team to manage day-to-day operations and client care
- Provided leadership to the ITC-SD team, ensuring client needs were met effectively
- Conducted needs assessments and developed Recovery Action Plans for individuals with severe mental illness
- Delivered one-on-one outreach support to help individuals access community resources and improve day-to-day living
- Worked with children to address complex issues such as grief, mental health, and building social connections
- Fostered a safe environment for emotional expression through activities like art, music, and journaling
Community Worker
Alliance Community
03.2017 - 08.2022
- Ensure written records are of a high standard, keeping accurate and up-to-date client files and associated documentation, records, and reports, both administrative and financial
- Communicated and interacted with clients, families, community agencies and staff on a day-to-day basis and at other times as necessary
- Planned and participated in client development and activities within the group home and community setting
- Maintained a safe and homely living environment for the clients
Education
Master of Social Work -
ACAP College
Sydney, NSW01.2024
Bachelor of Community Service -
Acknowledge Education Australia
Sydney, NSW01.2022
Diploma of Human Resource Management -
APEX Institute Australia
Sydney, NSW01.2019
Diploma in Business Administration -
Alexandria Institute
Kenya01.2019
Certificate III in Individual Support - Aging
Care Education
Parramatta, NSW01.2017
Skills
- Case Management
- Client Advocacy
- Crisis Intervention
- Safety Planning
- Counseling
- Therapeutic Interventions
- Grant Writing
- Family systems theory
- Behavioral management
- Reflective practice
- Group facilitation
- Trauma-informed care
References
Available upon request.
Professional Development
- MARAM Training: Gained expertise in understanding and responding to family violence and crisis intervention.
- Information Sharing Schemes Online training - Department of Families, Fairness and Housing for Health and Community Services Professionals.
- Participated in developing ACAP clinic RAP plan.
- Ongoing Social Work Training: Regular participation in workshops and seminars on mental health, crisis intervention, and child welfare.
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Field Education 2 – Social Work Placement
ACAP Psychology Clinic
09.2024 - Current
Field Education 1 – Social Work Placement
Uniting Harris Community Centre
01.2024 - 05.2024
Trauma Therapist
The BURDEKIN Association
02.2023 - Current
ITC Manager/ Trauma Therapist
Wesley Mission
07.2021 - 08.2023
Community Worker
Alliance Community
03.2017 - 08.2022
Master of Social Work -
ACAP College
Bachelor of Community Service -
Acknowledge Education Australia
Diploma of Human Resource Management -
APEX Institute Australia
Diploma in Business Administration -
Alexandria Institute
Certificate III in Individual Support - Aging
Care Education
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