Daisy Loia
Springfield,VIC
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. To seek and maintain position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Would love the opportunity to be a caring and competent Childcare Provider learning in keeping kids safe while nurturing development with age-appropriate activities.
Overview
1
1
year of professional experience
Work History
TSA Customer Service Sale's Agent
TSA Group
11.2023 - Current
- Obtained client information by answering telephone calls.
- Operated and maintained computer systems and equipment.
- Provided extraordinary customer service to clients.
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
Waitress
RASHAYS
01.2023 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
No Degree - Early Childhood Education
KKTC Early Learning Education Specialists
Online09.2024
Bellbird park state secondary college
01.2023
Skills
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Problem-Solving
- Organizational Skills
- Clear Communication
- Documenting information
- Meeting Coordination
References
- Abrianna McCall, RASHAYS Manager, 0450495875
- Kaylahni Nae, TSA Team Leader, 0422029493
Timeline
TSA Customer Service Sale's Agent
TSA Group
11.2023 - Current
Waitress
RASHAYS
01.2023 - 05.2023
No Degree - Early Childhood Education
KKTC Early Learning Education Specialists
Bellbird park state secondary college
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