I’m a friendly and reliable retail assistant with strong customer service skills and a passion for creating positive shopping experiences. Confident in handling sales, working in fast-paced environments, and supporting team goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Sales Assistant and onboarding specialist
Zara Edinburgh - St James Quarter
Edinburgh
08.2023 - 02.2026
Delivered training to groups of new team members, helping them quickly adapt to roles and maintain store standards.
Built strong product knowledge by working across menswear, womenswear, and childrenswear departments.
Delivered friendly and efficient customer service, assisting customers with product selection and enquiries.
Inditex
Sales Assistant/cashier
Zara Edinburgh - Princes street
Edinburgh
08.2018 - 09.2022
Handling cash takings of the business after closing.
Learning to follow policy's & protocol of Inditex rules and regulations.
Supported multiple areas of the store, including shop floor, stockroom, and fitting rooms, ensuring smooth daily operations.
Maintained shop floor standards through cleaning, organisation, and visual presentation.