DAISY MEACHELL JEROME PACKIARAJ
Harrisdale,WA
Summary
Customer-centric professional with a proven track record of successfully handling customer interactions. Possessing extensive experience in delivering exceptional service and resolving inquiries. Skilled in building strong relationships and ensuring customer satisfaction. Adept at identifying and addressing customer needs. Consistently strives to exceed expectations and contribute to the overall success of the organization.
Overview
2
2
years of professional experience
Work History
Assistant Teacher
APPLE KIDS INTERNATIONAL PRE-SCHOOL
Chennai, Tamilnadu, INDIA
04.2023 - 01.2024
- I worked as an assistant teacher in an early learning center for 10 months. I handled both play group and pre-kg kids.
- Completed daily reports, meal count sheets, and attendance logs.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Customer Service Representative
A2B Indian Restaurant
Harrisdale,WA
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Engineering - undefined
Panimalar Engineering College
Chennai, TamilnaduMaster of Professional Engineering -
The University of Western Australia
Crawley Campus, WASkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Customer Service Representative
A2B Indian Restaurant
06.2024 - Current
Assistant Teacher
APPLE KIDS INTERNATIONAL PRE-SCHOOL
04.2023 - 01.2024
Bachelor of Engineering - undefined
Panimalar Engineering College
Master of Professional Engineering -
The University of Western Australia