Daisy Walker

To assimilate my skills into an organisation where quality assurance and processes are an integral component in the delivery pipeline. Build testing practice, people, and resources to manage overall testing competency within an organization.

With background in highly structured and collaborative work environment, developed strong skills in test planning, execution, and defect management. Proven ability to adapt and learn new technologies and methodologies quickly, seeking to transition these skills to new field. Ready to bring keen eye for detail and commitment to quality to dynamic and innovative role.

• Completed training with IBM in Rational Manual Tester
• Completed training with IBM in ClearQuest Test Manager
• Completed training with IBM in Advanced use case modelling
• ISTQB Foundation Level Certificate
• ISTQB Advanced Level Certificate – Test Analyst
• Prince2 Certification – Foundation + Practitioner
• Performance Test Management
• Agile Software Development
• Scrum Fundamentals Certified
• Safe5.0 Agilist
• DevOps Generalist

Inspirational People Award Nomination, Myer2023 – Customer Comes First Category 

 “Daisy has been leading the IT Test team successfully for several years. She has led the testing efforts for all major and most minor projects and enhancements done by Myer during that time. This includes a who’s who of major IT projects including new POS hardware and software, New Distribution Centre, AKENEO upgrade, WCS Upgrade, OMS Upgrade, Data centre refresh, Delivery options etc. She has been working closely with all the project managers and support teams ensuring that the testing moves forward in the most cohesive manner possible given all the constraints that are thrown up during a testing lifecycle. Testing is the most focused high-pressured phase of IT delivery where everyone’s expectations come to a head. The definition of customer in IT is the parts of the business that have requested the project and are dependant of deliver of a quality on time product. Daisy is front and centre working with all parts of the organisation to ensure that the customer comes first and that IT delivers the best possible product. An example of her communication brilliance is the Myer testing Team Fortnightly Newsletter that is a fantastic communication tool showing the status of all items in testing, completed testing, and currently being estimated. This simple email executed well gives her customers at all levels of the organization a complete picture of how the enhancement they are interested in are progressing.”

Inspirational People Award Nomination, Myer 2023 - One Inclusive Team Category

“Daisy Walker is the Enterprise test manager (IT) and currently has a team of about20 team members directly reporting to her. This team is responsible for ensuring that the Quality of the software and products (for example: Myer Website, Myerone app, Kronos, Akeneo, Laptop refresh, NDC, Omnipos etc) are maintained within the Myer standards. With the values and standard that Daisy works, she has always been a role model and mentor to the team members. Daisy has great relationship with stakeholders, business teams and other IT teams involved and always work towards the goal of making sure that the customers come first. She is the first one to applaud others on their success and the first one to be there to support if anything goes wrong. Many times, Daisy has gone beyond her role to ensure the project is delivered in a timely manner and in a beneficial way to all parties involved. Having worked with Daisy for more than7 years she has been always very supportive of my career development and has made sure everyone in her team is treated with respect regardless of them being in her team for few days or many years. I hope Daisy will be recognised for her hard work, work ethics and commitment and all the Myer values she holds up so strongly.”

Inspirational People Award, Myer2017 

“Thank you for your continued commitment, dedication and passions for Myer”., Test Leadership Award, Myer2015 – “For Contribution to the Workplace in driving the Testing Competency maturity through improved governance and implementing a commercial framework for a Testing supplier services panel”., Test Leadership Award, Myer2014 – “For Contribution to the Workplace in regard to her work on Project Cumulus by strongly leading a challenging test effort. The quality of Daisy’s outputs is consistently of a high standard and her willingness to help and support the greater team moving outside her boundary of responsibility is worthy of recognition”.

Established Testing Framework2013 in LeasePlan Australia for methodology, tooling strategy, automation, people and staff career and training development and integration to the PMO

Education and Training, RMIT University – Improving the student satisfaction survey results for Software Testing course in only one semester, from50 &70 (Undergraduates/Post Graduates) To and90 (Post Graduates) and70 (Undergraduates) under my lectureship and course guidance.

• Enterprise Test Management (creation of enterprise strategy, implementation roadmap, business case and vendor management strategy).
• Program & Test Portfolio Management Expertise
• Experience in building and leading testing team as large as30-60 people to provide testing services for multiple projects varying in size and complexity for Project Management Office and Production Support Team.
• Experience in rebuilding Test Organisation Structures
• Test Resource Recruitment, Learning and Development, Performance Reviews and Training.
• Performing governance activities.
• Test portfolio reporting including testing projects pipeline, progress on all in-flight projects, resource management including forecasting demands vs. supply.
• Test Estimation for all projects and working closely with the Service Line Management team to provide for business case approvals from testing points of view.
• Staff coaching and competency improvement.
• Overall planning for QA testing resources (people & tools).

• Expertise in establishing and governing software testing framework and growing software testing maturity within an organisation with a view to nurturing an effective software testing culture.
• Standardise testing activities by creating testing templates, tooling strategy and governance measurement.
• Introduce verification activities within SDLC, STLC for Project Delivery and Agile teams.
• Set up re-useable and robust framework for projects with varying complexities.
• Develop strategies to improve testing throughput and record via Testing Metrics and Measurements.
• Creating strategy for Test environment management, establishing Change Advisory Board process for release management into the pre-production and production environment and the environment refresh plans.