Daito Iketani

Parramatta,NSW

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

years of professional experience

Work History

Restaurant Waiter

Shibuya KINTAN(Japanese BBQ Restaurant)

04.2023 - 01.2024

Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.

Sales Associate

UNIQLO

05.2022 - 01.2023

Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

BBA - Marketing

Meiji University, Suginami, Tokyo

03.2026

Study Abroad: [Exchange program] - [Western Sydney University], [Parramatta, NSW] (!st,February,2024-10th, July, 2024)

I am a current exchange student studying in Western Sydney University. My major is marketing, so I am basically learning basic marketing subjects.

Skills

Order Taking
Food presentation
Service Quality

Memory retention
Customer Service
Menu Recommendations

Languages

English

Limited Working

Timeline

Restaurant Waiter - Shibuya KINTAN(Japanese BBQ Restaurant)

04.2023 - 01.2024

Sales Associate - UNIQLO