Dakoda O'Shaughnessy

In my role, I excel in front-of-house customer service, providing exceptional assistance and ensuring positive experiences. I play a key role in training new team members, facilitating seamless integration and upholding organizational standards. Proficient in managing point-of-sale operations, I handle transactions efficiently. Additionally, I manage stock control and ordering, maintaining optimal inventory levels. I contribute to streamlined workflows, maximize productivity, and handle client liaison and conflict resolution effectively. Furthermore, I support marketing efforts to attract and retain customers and enforce health and safety protocols for a safe work environment. I oversee food preparation activities, ensuring quality control and food safety standards are upheld.

Employed as part of the floor staff at Belair Hotel, specializing in waitressing, I acquired invaluable experience thriving in high-pressure, fast-paced settings. This role facilitated the enhancement of my adaptability to accommodate diverse needs within the workplace, while simultaneously refining my communication prowess. Committed to excellence, I consistently demonstrated a strong work ethic, readily extending my efforts through extended work hours and proactive assistance to ensure successful task completion.

During my tenure at Hungry Jack's as a crew member, my primary responsibilities encompassed customer service, affording me valuable experience in honing communication skills and adept problem-solving techniques. Collaborating closely with fellow crew members and managers, I cultivated proficiency in teamwork and coordination within a dynamic operational environment.

I have provided childcare services for Mrs. Stanaway's three young children after school and on weekends since 2018, up until her family's relocation interstate. This experience has cultivated in me a profound sense of responsibility, adept prioritization skills, and the capability to establish and maintain structured routines.