Dakoda Phillips
Beaufort,VIC
Summary
Hardworking professional with five years of experience in customer service, Microsoft Office, and administrative support. Frequently praised as hardworking by peers, I can be relied upon to help your company achieve its goals.
Relocating to Victoria from the Northern Territory.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Administrator
Sitzler Pty Ltd
Darwin, NT
01.2024 - Current
- Provided administrative support to management on both civil and building/construction projects.
- Coordinated with internal and external teams to ensure that all tasks were completed on time.
- Ensured that all relevant documentation was up to date throughout each project.
- Assisted in various roles on each project, including contract administration, procurement, and security.
- Supported company processes by sourcing materials and services efficiently.
Project Administrator
Northern Australia Civil
Darwin, Australia
09.2023 - 01.2024
- Timesheet/ Pay approvals for employees.
- Tracking of plant hours to ensure meeting requirements.
- Daily data entry of timesheets, machine defects and hours.
- Digital and physical document filing.
- Communications with other companies regarding their plant.
Business Services Assistant
Minter Ellison Lawyers
Darwin, Australia
02.2023 - 09.2023
- Reviewed invoices, expense reimbursements, and proper coding, prior to approval.
- Collected and put information into database system.
- Gathered, organised and put information into digital database.
- Organised catering for meetings.
- Set up software for meetings.
Dental Front Office Coordinator
Peel Orthodontics
Mandurah, Australia
01.2022 - 01.2023
- Scheduled, rescheduled, and cancelled appointments for patients.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Answered telephone calls to offer office information, appointment information and answer questions.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Completed new patient registrations in software to create accurate and comprehensive records.
Sales Assistant
Dotti-Just Group
Mandurah, Australia
08.2020 - 12.2021
- Maintained knowledge of company products and services to make informed recommendations to clients.
- Helped customers locate products and checked store system for merchandise at other stores.
- Assisted customers with item returns and payment refunds.
- Managed efficient cash register operations.
- Arranged store products on shelves and promotional displays.
Restaurant Waitress
Lonestar Ribhouse
Mandurah, Australia
06.2019 - 08.2020
- Served food and beverages promptly with focused attention to customer needs.
- Set positive atmosphere for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Assistant
Old Bridge IGA
Mandurah, Australia
01.2019 - 07.2019
- Greeted customers entering store.
- Collected payment by cash and card and used Point of Sale system to process transaction.
- Checked incoming orders, organized new stock and stocked shelves.
- Helped managers with daily checklists and last-minute jobs/requirements.
- Helped open and close the store following checklists.
Education
High School Diploma -
Halls Head College
Mandurah, WA10-2020
Certificate - Dance
Australian Performing Arts Network (APAN)
Perth, WA10-2020
Skills
- Critical Thinking
- Administrative support
- Documentation management
- Project reporting
- Phone and email etiquette
- Reliability
- Organizational skills
- Microsoft Office
- Schedule Coordination
- Customer Service
Certification
- Certificate II Community Services
- Certificate II Dance
- First Aid
References
- Sarah Watson, Peel Orthodontics, Manager, 0448999144
- Shelley Budd, Dotti, Manager, 0413844551
- Samantha Baker, Minter Ellison, Manager, 0459549422
- Kayliegh Neve, Peel Orthodontics, Colleague, 0420587126
- Michelle Riggall, Northern Australia Civil, Manager, 0433380867
Timeline
Project Administrator
Sitzler Pty Ltd
01.2024 - Current
Project Administrator
Northern Australia Civil
09.2023 - 01.2024
Business Services Assistant
Minter Ellison Lawyers
02.2023 - 09.2023
Dental Front Office Coordinator
Peel Orthodontics
01.2022 - 01.2023
Sales Assistant
Dotti-Just Group
08.2020 - 12.2021
Restaurant Waitress
Lonestar Ribhouse
06.2019 - 08.2020
Sales Assistant
Old Bridge IGA
01.2019 - 07.2019
High School Diploma -
Halls Head College
Certificate - Dance
Australian Performing Arts Network (APAN)