Dakota-Belle Williams
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Senior Barista
Alba Care
Gold Coast, Southport , QLD
11.2018 - 07.2019
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Prepared espresso beverages such as cappuccinos, lattes, and mochas to exact specifications.
- Maintained a clean work environment by wiping down surfaces and equipment, restocking supplies, and cleaning dishes.
- Managed cash register operations efficiently including accurate change making and daily deposits.
- Performed maintenance duties such as cleaning grinders, emptying grounds containers and descaling machines regularly.
All Rounder/Senior Staff Member
Subway
Mount Isa , QLD
03.2018 - 11.2018
- Oversaw daily operations of the department.
- Performed daily balancing of cash drawer and money center operations.
- Maintained accurate records of stock levels and movements.
- Balanced cash drawers at the end of each shift.
- Provided direction and guidance to junior staff members.
- Tracked inventories and notified supervisors of material quantities to prevent shortages.
Barista/All Rounder
Shingle Inn
Gold Coast, Broadbeach, QLD
02.2013 - 01.2018
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Served alcoholic beverages responsibly following state laws and local ordinances.
- Utilized POS system to receive and process customer payments.
Education
Year 10 -
Benowa State High School
Gold CoastSkills
- Team Player
- Hospitality And Accommodation
- Effective Customer Upselling
- Beverage Preparation
- Positive And Professional
- Exceptional Customer Service
- Opening And Closing Coordination
- Pos Systems
- Team Leadership
- Sandwich Preparation
- Safe Food Handling
- Cash Handling And Security
- Returns Processing
- Store Opening And Closing
- Product Restocking
- Refunds And Exchanges
Timeline
Senior Barista
Alba Care
11.2018 - 07.2019
All Rounder/Senior Staff Member
Subway
03.2018 - 11.2018
Barista/All Rounder
Shingle Inn
02.2013 - 01.2018
Year 10 -
Benowa State High School