Dakota Burling
Springfield Lakes, BRISBANE,QLD
Summary
Dynamic assistant manager with over four years of experience in restaurant operations. Skilled in staff training, inventory management, and ensuring health compliance. Dedicated to fostering a collaborative environment that drives customer satisfaction and operational efficiency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Manager/Restaurant Hostess
Boss Hogg's Steakhouse
Carole Park, QLD
07.2021 - Current
- Assisted in managing daily restaurant operations and staff scheduling.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained new employees on service standards and menu offerings.
- Resolved customer complaints to enhance dining experience.
- Ensured compliance with health and safety regulations in food handling.
- Coordinated inventory management and supply ordering processes.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized promotional events to increase customer engagement and sales.
Office Assistant
A&H 2016 Ltd
Dunedin, Otago, New Zealand
06.2019 - 03.2021
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Assisted in preparing documents and reports for various departments.
Education
High School Diploma -
South Otago High School
Balclutha, New Zealand12-2019
Skills
- Point-of-sale systems
- Inventory management
- Safety regulations
- Staff training
- Customer engagement
- Team collaboration
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Records management
Certification
- Responsible Service of Alcohol (RSA)
- Blue Card
- Valid Australian Open Driver Licence
Timeline
Assistant Manager/Restaurant Hostess
Boss Hogg's Steakhouse
07.2021 - Current
Office Assistant
A&H 2016 Ltd
06.2019 - 03.2021
High School Diploma -
South Otago High School