Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dakota Corey

South Melbourne

Summary

Dynamic and detail-oriented Legal Assistant with a proven track record at Rae & Partners Lawyers, adept in client communication and administrative support. Excelled in maintaining confidentiality and enhancing client satisfaction, complemented by strong Microsoft Office and interpersonal skills. Demonstrated ability to manage multiple tasks, ensuring efficiency and positive client feedback.

Overview

5
5
years of professional experience

Work History

Legal Assistant

Rae & Partners Lawyers
12.2023 - 02.2025
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Front of House Server

Ross Village Bakery
12.2019 - 12.2023
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
  • Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
  • Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
  • Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.

Education

Bachelor of Science - Criminolgy And Psychology

RMIT University
Melbourne, VIC
11-2027

Skills

  • Fast learner
  • Order taking
  • Scheduling/Planning
  • Microsoft office
  • Memory retention
  • File organization
  • Calendar management
  • Social perceptiveness
  • Client communication
  • Administrative support
  • Professional appearance

Interests

For most of my childhood, I competed in eventing, a demanding equestrian sport combining dressage, show jumping, and cross-country Developed strong discipline, adaptability, and resilience through training and competition Gained experience in horse care, teamwork, and strategic decision-making under pressure

Timeline

Legal Assistant

Rae & Partners Lawyers
12.2023 - 02.2025

Front of House Server

Ross Village Bakery
12.2019 - 12.2023

Bachelor of Science - Criminolgy And Psychology

RMIT University
Dakota Corey