Dakota Montgomery
Dapto,NSW
Summary
Dynamic professional with a proven track record at Downtown Motel, excelling in customer service and office organization. Skilled in scheduling management and maintaining confidentiality, I enhance workflow efficiency while fostering positive client relationships. My strong communication abilities and tech-savviness contribute to seamless operations and exceptional support in fast-paced environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Receptionist
Downtown Motel
02.2025 - Current
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Cook
Oh Dang
08.2019 - Current
- Collaborated with kitchen staff to streamline food preparation processes and enhance service speed.
- Monitored inventory levels, minimizing waste through effective stock management and ordering practices.
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations consistently.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Administrator
Paul Scully MP
10.2022 - 09.2025
- Managed scheduling and logistics for events, ensuring smooth operations and timely execution.
- Coordinated communication between constituents and office, addressing inquiries and concerns effectively.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Gathered, organized and input information into digital database.
Education
Bachelor of Arts - Communication And Media And Creative Writing
University of Wollongong
Wollongong, NSW08-2028
High School Diploma -
Dapto High School
Dapto, NSW10-2024
Skills
- Customer service
- Scheduling management
- Administrative support
- Office organization
- Communication skills
- Time management
- Confidentiality maintenance
- Workflow efficiency
- Verbal and written communication
- Office administration
- Document management
- Tech-Savvy
Timeline
Receptionist
Downtown Motel
02.2025 - Current
Administrator
Paul Scully MP
10.2022 - 09.2025
Cook
Oh Dang
08.2019 - Current
Bachelor of Arts - Communication And Media And Creative Writing
University of Wollongong
High School Diploma -
Dapto High School