Candidate Manager
Haylo People
10.2023 - Current
Hi, I’m
Dakota Morgan
Wollongong,Australia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking any position. Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Work History
Haylo People
Candidate Manager
10.2023 - Current
Job overview
- Operated and maintained applicant tracking and candidate management systems.
- Completed human resource operational requirements by scheduling and assigning employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Woolworths Supermarket
Online Team Member
11.2015 - Current
Job overview
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Resolved issues quickly to maintain productivity goals.
- Sought out ways to go above and beyond job requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Continuously checked products for quality assurance according to strict guidelines.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Participated in cross-functional team-building activities.
- Created appealing displays for routine arrangements and special promotions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and provided back up for customer service managers.
- Implemented and developed customer service training processes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Tink Recruitment
Candidate Manager
07.2022 - 07.2023
Job overview
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
- Experienced with customer relationship management (CRM) system.
- Operated and maintained applicant tracking and candidate management systems.
- Verified applicant references and employment details.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Specialized in recruiting well-qualified real estate candidates.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Pre-screened resumes prior to sending to corporate hiring managers
- Carried out day-day-day duties accurately and efficiently
Probe Group
Call Center Agent
05.2021 - 07.2022
Job overview
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Entered customer information into customized computer system with Software to document and organize client records.
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
- Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
Education
Dapto High SchoolDapto, NSW
12.2010
Skills
- Data Entry Software
- Administrative Support
- Microsoft Word
- Records Management Systems
- Active Listening
- User Experience
- Data Integrity
- Office Cleaning
- Team Meetings
- Client Information Database Systems
- Office Equipment
Timeline
Candidate Manager
Tink Recruitment
07.2022 - 07.2023
Call Center Agent
Probe Group
05.2021 - 07.2022
Online Team Member
Woolworths Supermarket
11.2015 - Current
Dapto High School
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