Dakotah De Rosa
High Wycombe,WA
Summary
Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service representative. Currently studying anatomy and human biology which provides a basic understanding of physiological systems and medical terminology.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Rip Curl
11.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Fast Food Employee
Subway
10.2020 - 10.2022
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Reduced wait times for customers with prompt order preparation and delivery.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Increased repeat business by establishing rapport with customers and remembering their preferences.
Education
Bachelor of Biomedical Science - Anatomy And Human Biology
University of Western Australia
Perth, WA12.2025
High School Diploma -
Mandurah Catholic College
Mandurah, WA10.2022
Skills
- Customer Service
- Order Processing
- Money Handling
- Policy and Procedure Adherence
- Product Knowledge
- Teamwork and Collaboration
- Independent Judgement
- Problem-Solving
Timeline
Retail Sales Associate
Rip Curl
11.2023 - Current
Fast Food Employee
Subway
10.2020 - 10.2022
Bachelor of Biomedical Science - Anatomy And Human Biology
University of Western Australia
High School Diploma -
Mandurah Catholic College
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