Daksh Kalra
Melbourne,VIC
Summary
Dynamic and results-driven Business Analytics student with over 2 years of combined experience in sales, operations, and data analytics. Proven expertise in streamlining warehouse operations, optimizing dispatch processes, and driving sales growth. Adept at identifying trends, solving complex problems, and adapting strategies to meet business needs. Highly skilled in Python programming, data analysis, and marketing strategies, gained through hands-on coursework and an internship at Google Marketing.
Overview
3
3
years of professional experience
Work History
Despatch Leader
Jefferson Ford
02.2024 - Current
- Spearheaded the management of warehouse order processing, improving dispatch accuracy and timeliness by optimizing workflow, leading to a 15% reduction in delivery errors.
- Enhanced inventory management systems, ensuring real-time tracking of stock levels and facilitating seamless communication with suppliers and dealerships.
- Delivered exceptional customer service by resolving order discrepancies, increasing customer satisfaction rates by 20%.
- Developed a comprehensive training manual for new team members, streamlining onboarding and increasing operational efficiency.
Sales Contractor
Cynergy
08.2023 - 02.2024
- Drove a 150% increase in solar solution sales by effectively educating homeowners on energy-saving benefits and positioning the product as a cost-efficient long-term solution.
- Harnessed data insights to refine sales strategies, identifying key target demographics and increasing conversion rates.
- Established and maintained strong customer relationships, increasing repeat business and referral opportunities.
- Collaborated cross-functionally with marketing and product teams to optimize sales pitches and product offerings.
Marketing Intern
Google
11.2022 - 02.2023
- Supported Google Marketing’s data analysis initiatives, conducting market research and analyzing campaign performance to identify trends and optimize strategies.
- Contributed to customer segmentation and personalization efforts, using data to inform targeted marketing initiatives that boosted engagement by 10%.
- Worked closely with the analytics team to analyze key metrics and provide actionable insights to improve ROI on campaigns.
Education
Business Analytics -
Deakin University
Melbourne11.2025
Certificate III in Painting And Decorating
GEN INSTITUTE
Melbourne, VIC03-2027
Skills
- Leadership - Expert
- Business Development - Expert
- Customer Service - Expert
- Warehouse management
Timeline
Despatch Leader
Jefferson Ford
02.2024 - Current
Sales Contractor
Cynergy
08.2023 - 02.2024
Marketing Intern
Google
11.2022 - 02.2023
Business Analytics -
Deakin University
Certificate III in Painting And Decorating
GEN INSTITUTE
Courses
- Programming Languages: Python (Advanced), Java, C++, JavaScript, SQL
- Data Science Tools: Pandas, NumPy, Scikit-learn, Matplotlib, TensorFlow