Daksham Ajmani
Burwood,Australia
Summary
Highly motivated Sales Associate with extensive customer service. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Prism Group
Melbourne , VIC
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Shift Supervisor
Rowano’s
Melbourne, VIC
02.2022 - 04.2022
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Call Center Representative
Airtel Broadband
Ludhiana, Punjab
12.2020 - 08.2021
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
Bachelors Of Business - Event Management
Deakin University
Burwood, VIC11.2024
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Stocking and Receiving
- Store Opening and Closing
- Customer Needs Assessment
- Verbal and Written Communication
- Sales Goal Attainment
- Cash Handling
- Checking Inventories
- Complex Problem-Solving
- Multitasking and Organization
- Team Leadership
Timeline
Sales Associate
Prism Group
05.2022 - Current
Shift Supervisor
Rowano’s
02.2022 - 04.2022
Call Center Representative
Airtel Broadband
12.2020 - 08.2021
Bachelors Of Business - Event Management
Deakin University
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