Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Dalal Janoub

ALKIMOS,WESTERN AUSTRALIA

Summary

Positive and diligent professional effective at promoting resident satisfaction by addressing concerns, making repairs, and implementing updates to enhance properties. Detail-oriented and organized Property Manager dedicated to providing a high level of customer service. Interacts with maintenance staff to manage on-site projects. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Grief & Loss Volunteer

Griefline
09.2023 - Current

F&B Supervisor

Platinum Staffing
06.2022 - 03.2024
  • Overlooking approximately 6 to 65 staff
  • Areas of employment: Victoria Racing Club, Caulfield Racing Club, Mornington Racing Club, F1
  • Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
  • Ensured compliance with local health regulations, maintaining a clean and sanitary work environment at all times.
  • Enhanced team productivity by providing ongoing training, coaching, and performance evaluations for F&B staff members.

Commercial Property Manager & Adminstrator

Gorman Allard Shelton
11.2022 - 02.2024
  • Assisted coworkers and staff members with special tasks on daily
    basis.
  • Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimising errors in financial records.
    of vendors while minimising errors in financial records.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Managed paper and electronic filing systems by routing various.
    documents, taking messages and managing incoming and outgoing mail.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.

Residential Property Manager & Amdministator

The Moore Company Pty Ltd
11.2017 - 06.2022

• Conducted regular inspections of both interior and exterior of properties for damage.
• Monitored timely receipt and reconciliation of rent collections ni accordance with landlord and resident statutes.
• Handled tenant complaints promptly and appropriately, calling ni repairmen, and other support services.

Catering Assistant

Clover Catering
05.2018 - 12.2020
  • Oversaw catering orders to verify accuracy and completeness.
  • Implemented creative solutions for managing space constraints at various event locations, maximising efficiency and guest satisfaction.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Maintained composure and work quality while under stress.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Followed food safety practices and sanitation guidelines.

Catering Assistant

Luscious Affairs
03.2016 - 04.2020
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Collaborated with team members to execute seamless catering events for clients.

Restaurant Manager

After The Tears Vodka Bar
02.2019 - 01.2020
  • Promoted a positive atmosphere and strived to guarantee each customer received exceptional food and service
  • Led and directed team members on effective methods, operations and procedures.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Coordinated catering services for private events, delivering memorable experiences while maximising profits.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.

Cafe Supervisor

Fairfax Coffee Project
03.2018 - 09.2018
  • Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
  • Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
  • Led a team of baristas to deliver consistent high-quality beverages and food items to customers.

Restaurant Supervisor

Fat Monkey
10.2016 - 10.2017
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Managed inventory control, reducing waste.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.

Waitress and Bartender

Fat Monkey
10.2014 - 10.2016
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
  • Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Bachelor of Science: Psychology And Counselling -

ACAP
Perth, WA
05.2025

Certificate IV: Bookkeeping -

Swinburne University of Technology
Melbourne, VIC
07.2016

Skills

  • Overseeing Daily Activities
  • Issue Resolution
  • Attention to Detail
  • Quality Standards
  • Staff Training
  • Teamwork and Collaboration
  • Evaluating Employee Work
  • Constructive Feedback
  • Shift Checklists
  • Monthly Inventory
  • Cash Register Operations
  • Data Entry
  • Client Support

Languages

Arabic
Full Professional
English
Full Professional

Certification

  • National RSA (Responsible Service of Alcohol)
  • National Police Check (Valid as at 15/04/2024)
  • Griefline Grief & Loss Volunteer Training Program
  • MYOB Training
  • National Allergy Strategy
  • Disability Awareness

Timeline

Grief & Loss Volunteer

Griefline
09.2023 - Current

Commercial Property Manager & Adminstrator

Gorman Allard Shelton
11.2022 - 02.2024

F&B Supervisor

Platinum Staffing
06.2022 - 03.2024

Restaurant Manager

After The Tears Vodka Bar
02.2019 - 01.2020

Catering Assistant

Clover Catering
05.2018 - 12.2020

Cafe Supervisor

Fairfax Coffee Project
03.2018 - 09.2018

Residential Property Manager & Amdministator

The Moore Company Pty Ltd
11.2017 - 06.2022

Restaurant Supervisor

Fat Monkey
10.2016 - 10.2017

Catering Assistant

Luscious Affairs
03.2016 - 04.2020

Waitress and Bartender

Fat Monkey
10.2014 - 10.2016

Bachelor of Science: Psychology And Counselling -

ACAP

Certificate IV: Bookkeeping -

Swinburne University of Technology
Dalal Janoub