Dalal warda
Melbourne,VIC
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Retail Cashier
Target
06.2023 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register operations, balancing cash drawers at shift end.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Provided support for product returns and exchanges, maintaining compliance with company guidelines.
Assistant Teacher
St Matthew's Primary School
03.2024 - 11.2025
- Assisted in planning and implementing daily educational activities for diverse student needs.
- Supported classroom management by fostering positive relationships among students.
- Implemented behavior management strategies to promote a respectful classroom culture.
- Improved literacy skills among students through targeted reading interventions and ongoing progress monitoring.
- Supervised children during in-classroom activities and on playground.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Attended students' concerts, sporting events and performances to offer support and encourage extracurricular activities.
Pharmacy Assistant
Pharmacy Select
03.2018 - 07.2020
- Assisted pharmacists in processing prescriptions and managing inventory levels.
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Maintained accurate medication records and ensured compliance with safety regulations.
- Educated customers on proper medication usage and potential side effects, promoting safe practices.
- Conducted regular stock checks and coordinated orders to minimize supply shortages.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported operations with filing, copying and faxing.
- Input patient information into computer system for prescription orders.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
Education
Certificate III - School Based Education Support
Kangan Institute
Melbourne, Victoria, VIC11-2025
High School Diploma -
Roxburgh College
Melbourne, VIC12-2013
Cert III - Medical Receptionist And Termenology
The Career Academy
Online 03.2024 - 09.2025
Skills
Customer service
Cash handling
Transaction processing
Product knowledge
Communication skills
Time management
Data entry accuracy
Product returns processing
Stock replenishment procedures
Active listening skills
Flexible schedule
Problem-solving
ID verification
Bagging and packaging
Arabic and assyrian fluency
Team leadership
Handling returns and exchanges
Customer support
Multitasking and organization
Languages
Arabic
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Teacher
St Matthew's Primary School
03.2024 - 11.2025
Cert III - Medical Receptionist And Termenology
The Career Academy
03.2024 - 09.2025
Retail Cashier
Target
06.2023 - 12.2024
Pharmacy Assistant
Pharmacy Select
03.2018 - 07.2020
Certificate III - School Based Education Support
Kangan Institute
High School Diploma -
Roxburgh College