Dale Anderson
Donald
Summary
Experienced and results-driven Team Leader with over 20 years of comprehensive experience in the operation, maintenance, and management of water and sewer systems. Proven expertise in overseeing water, pump stations, and reticulation systems, with a strong focus on operational efficiency, team leadership, and maintaining compliance with industry standards. Adept at coordinating infrastructure projects, managing staff, and ensuring the delivery of safe and reliable water services.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Team Leader (Water & Sewerage Systems)
GWM Water
01.2003 - Current
- Oversee the day-to-day operations and maintenance of pump stations, and sewerage reticulation systems across multiple locations throughout the Mallee, including Birchip, Watchem, Wycheproof, Berriwillock, Culgoa and Nullawil.
- Manage a team of operators and contractors to ensure smooth and efficient operations, minimizing downtime and maintaining regulatory compliance.
- Lead maintenance and repair activities to ensure infrastructure is functioning optimally, implementing preventive measures to extend asset life and reduce operational costs.
- Coordinate emergency response operations during critical events, such as pump failures or water contamination issues, ensuring minimal service disruption.
- Budget management, resource allocation, and operational planning to improve system efficiency and service delivery.
- Acting Manager of operations over many years, while Manager on leave.
- Involved in BNI, Budge allocation, Running of Mallee meeting, dealings with Contractors, staff and customers.
- OHS Rep for Mallee for 6+ years.
Owner Operator
D & M Bobcat
1998 - 01.2005
- Led a small business specializing in excavation, trenching, and civil works, including water and sewerage installation and maintenance.
- Developed and maintained client relationships, providing solutions tailored to water and infrastructure needs.
- Ensured compliance with safety standards and local regulations, managing projects from concept to completion.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
Maintenance & Plumbing Operator
Onley's Holdings Pty Ltd
01.1990 - 01.2003
- Directed operations related to plumbing, sewer systems, and water mains installation, including project management, estimating, and resource management.
- Conducted regular maintenance and upgrades of water infrastructure, including pumps, pipelines, and waste management systems.
- Led a team of plumbers and apprentices, ensuring tasks were completed safely, on time, and within budget.
- Provided high-level customer service, responding to technical queries, and advising on best practices for water system installations and maintenance.
Education
Donald High School
Donald, VIC12.1981
Skills
- Experience in water and wastewater reticulation, construction, operation and maintenance; including pumps, mains and treatment facilities and bulk delivery systems such as channels and pipelines
- Team leadership
- Project monitoring
- Routine maintenance practices
- Regulatory compliance expertise
- Customer engagement techniques
- Analytical problem solving
- Operational performance improvement
- Adherence to operational policies
- Compliance with workplace OHS policies
- Strong interpersonal skills
- Accountable for actions
- Teamwork and collaboration
- Work planning
- Overseeing daily activities
- Leading team meetings
Accomplishments
- Supervised team of 14 staff members. while acting Manager
Certification
- Car, HR Truck, Motorbike.
- Bobcat, Excavator, Loader.
- Certificate III in Water Industry Operations.
- Certificate III in Water Operations (Networks).
- Black Belt Leadership Development.
- Conflict Resolution Training & Consulting.
- Dealing with Difficult Customers (Conflict Resolution Training & Consulting).
- Injury Management for Managers and Supervisors.
- Bullying and Harassment for Managers and Supervision.
- OHS Awareness for Employees.
Languages
English
Interests
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Outdoor Recreation Water skiing,
- Swimming
Timeline
Team Leader (Water & Sewerage Systems)
GWM Water
01.2003 - Current
Maintenance & Plumbing Operator
Onley's Holdings Pty Ltd
01.1990 - 01.2003
Donald High School
Owner Operator
D & M Bobcat
1998 - 01.2005
Personal Qualities
- Possess creativity and innovation, generates new ideas and is open to new ways to Improve practice.
- High levels of adaptability and flexibility in all aspects of teamwork.
- Consistent and predictable interpersonal behaviour when amongst colleagues, teams and stakeholders.
- Ability to offer alternative methodologies and foresight where required.
- Possess a strong customer service focus.
- Ongoing and long-term commitment to balancing customer service needs with a practical and efficient manner whilst balancing stakeholder requirements.
- Ongoing commitment to high levels of interpersonal skills whenever liaising with the public or clients.
- Demonstrated skill in empathy and cultural awareness.
- High levels of genuine empathy in many workplace situations within organisational guidelines and policy structures.
- Highly experienced in long-term physically demanding positions.
- Highly experienced in assessing manual handling safety requirements.
Personnel Experience
- Currant Captain Donald CFA, leader at fires, floods and emergencies.
- Involved in emergency management team meetings in the Buloke area.
- President of junior football competition for 8 years.
- Senior and Junior coaching positions.
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