Summary
Overview
Work History
Education
Skills
Timeline
Generic

DALE HENDERSON

Delivery Driver
Croydon,VIC

Summary

I have worked in retail for over 20 years, and have been responsible for many different areas of ordering and delivery


I think I will be effective for this job, because I have done point of sale placement in the past and would contribute to Woolworths to give the best overall customer experience and make them aware of all the products we have in store.


I plan to work as part of a team in delivering a positive experience for all our customers.


I am experienced in resolving customer enquiries and complaints and following up on them as required.


I am enthusiastic, willing to learn and work hard, and provide the ultimate customer experience and satisfaction.

Overview

31
31
years of professional experience

Work History

Delivery Driver

Croydon Newsagency
Croydon, VIC
12.2018 - 07.2022

-Delivered Newspapers early mornings


-Was given responsibility of organizing, packing and delivering newspapers for sub-agents, such as petrol stations and nursing homes.


-Worked out delivery routes to deliver to customers in a quick and efficient timeline.

STOCK MANAGER

BURNT BRIDGE NEWSAGENCY
CROYDON, VIC
07.1991 - 12.2017
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Responsibilty for stock handling and returns of newspapers and periodicals
  • Dealt with customer enquiries and complaints regarding shortages and did what was necessary to provide a satisfactory solution to the customer.
  • Entered stock invoices onto computer, and made notice of return dates and other relevant information.
  • Deliveries of newspapers and magazines, as well as preparing deliveries for the other delivery drivers.

CATALOGUE DISTRIBUTOR

HOMECARE DISTRIBUTION SERVICES
RINGWOOD , 3134
10.2014 - 08.2015
  • Worked independently to distribute catalogues which customers would order stock from
  • Ordering and delivery of stock to customers
  • Packing and posting catalogues to customers.
  • Cross-checking orders and ordering the correct goods to customers in a timely and efficent manner.

Education

Associate Diploma Of Business - Business

SWINBURNE TAFE
HAWTHORN, VIC

Skills

  • Shipment Processing
  • Developing Customer Relationships
  • Stockroom Maintenance
  • Inventory Counts
  • Parts Design
  • Shelving of Products
  • Store Layouts
  • Product Availability
  • Willingness to learn and implement
  • Experience in stockroom, merchandising, stock handling and invoicing
  • Also able to deal with deliveries

Timeline

Delivery Driver

Croydon Newsagency
12.2018 - 07.2022

CATALOGUE DISTRIBUTOR

HOMECARE DISTRIBUTION SERVICES
10.2014 - 08.2015

STOCK MANAGER

BURNT BRIDGE NEWSAGENCY
07.1991 - 12.2017

Associate Diploma Of Business - Business

SWINBURNE TAFE
DALE HENDERSONDelivery Driver