Dale jokinen
Limeburners Creek,New South Wales
Summary
Proven courier contractor with extensive experience in route optimization, time management, and customer service. Committed to ensuring timely deliveries and adherence to safety protocols.
Overview
26
26
years of professional experience
Work History
Courier Contractor
hunter circulation
warners bay
01.2010 - 11.2025
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Maintained adherence to stringent delivery deadlines.
- Utilized effective scheduling techniques to optimize delivery routes and minimize delays.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
- Maintained vehicle cleanliness and operational readiness for deliveries.
- Communicated effectively with clients regarding delivery status and changes.
- Planned efficient delivery routes to optimize time and fuel use.
- Loaded and unloaded packages safely, adhering to weight limits.
- Loaded and unloaded cargo from vehicles manually or with equipment such as dollies, pallet jacks, and forklifts.
- Performed pre-trip inspection on truck prior to departing each day ensuring it was safe to operate on the roadways.
- Followed appropriate safety procedures for transporting hazardous materials.
Courier Contractor
followmont transport
thornton
07.2017 - 06.2024
- Maintained adherence to stringent delivery deadlines.
- Coordinated parcel delivery using strong time management skills.
- Optimized delivery schedules to enhance efficiency and minimize delays.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Determined most efficient routes to deliver goods utilizing maps and global positioning systems.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Communicated customer complaints, requests and feedback to company management.
- Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Coordinated parcel delivery using strong time management skills to ensure timely arrivals.
- Delivered packages promptly and accurately to various locations.
- Maintained vehicle cleanliness and operational readiness for deliveries.
- Communicated effectively with clients regarding delivery status and changes.
- Loaded and unloaded packages safely, adhering to weight limits.
- Followed safety protocols while driving in varied weather conditions.
- Collected signatures from recipients upon package delivery confirmation.
- Coordinated with dispatch to receive daily delivery assignments effectively.
- Loaded and unloaded cargo from vehicles manually or with equipment such as dollies, pallet jacks, and forklifts.
- Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
- Performed pre-trip inspection on truck prior to departing each day ensuring it was safe to operate on the roadways.
- Ensured proper loading techniques were used to secure freight safely during transport.
- Reported delays due to weather conditions or heavy traffic delays encountered during scheduled runs.
- Followed company policies regarding fuel usage and vehicle maintenance.
- Verified the contents of inventory loads against shipping papers.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Obtained official signatures and required payments for different types of deliveries.
Courier Contractor
towers
thornton
03.2000 - 06.2017
- Maintained adherence to stringent delivery deadlines.
- Coordinated parcel delivery using strong time management skills.
- Developed efficient scheduling strategies to optimize delivery routes and minimize delays.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
- Delivered packages promptly and accurately to various locations.
- Maintained vehicle cleanliness and operational readiness for deliveries.
- Communicated effectively with clients regarding delivery status and changes.
- Planned efficient delivery routes to optimize time and fuel use.
- Loaded and unloaded packages safely, adhering to weight limits.
- Followed safety protocols while driving in varied weather conditions.
- Collected signatures from recipients upon package delivery confirmation.
- Coordinated with dispatch to receive daily delivery assignments effectively.
- Loaded and unloaded cargo from vehicles manually or with equipment such as dollies, pallet jacks, and forklifts.
- Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
- Performed pre-trip inspection on truck prior to departing each day ensuring it was safe to operate on the roadways.
- Ensured proper loading techniques were used to secure freight safely during transport.
- Received delivery instructions from dispatchers or supervisors via telephone or two-way radio.
- Followed appropriate safety procedures for transporting hazardous materials.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Verified the contents of inventory loads against shipping papers.
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
- Adhered to company policies and procedures, including confidentiality and data protection standards.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Communicated customer complaints, requests and feedback to company management.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
Education
High School Diploma -
Picnic High
East Hills, NSW12-1980
Skills
- Route optimization
- Time management
- Customer service
- Safety protocol adherence
- Vehicle maintenance
- Delivery coordination
Timeline
Courier Contractor
followmont transport
07.2017 - 06.2024
Courier Contractor
hunter circulation
01.2010 - 11.2025
Courier Contractor
towers
03.2000 - 06.2017
High School Diploma -
Picnic High