Dale Matheson
Hawthorn East ,VIC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Labour
Environmental Vegetation Solutions
09.2023 - 01.2025
- Improved worksite efficiency by maintaining clean and organised work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Gaming Manager
Wantirna Club
01.2023 - 09.2023
- Enhanced customer satisfaction by implementing efficient gaming floor management practices.
- Streamlined casino operations for improved revenue generation and optimized resource allocation.
- Established strong relationships with vendors, securing favourable contracts for gaming equipment and technology.
- Developed comprehensive training programs to ensure staff maintained high levels of expertise in gaming regulations and procedures.
Bar Attendant
Empire Night Club
01.2015 - 09.2022
- Enhanced customer experience by providing exceptional service and attending to their needs promptly.
- Maximised sales by upselling premium drinks and promoting daily specials.
- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
- Efficiently managed inventory levels, placing orders as needed to ensure product availability.
Bar Manager
Clayton RSL
01.2012 - 04.2021
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
Education
Highvale Secondary College
Glen Waverley, VIC12.2011
Skills
- Fast learner
- Customer Relations
- Critical thinker
- Charismatic
- Conflict resolution
- Customer service
Contact
Hawthorn East , VIC 3123
Education
Glen Waverley, VIC
References
Empire night club
Danny Grant
0415611284
Wantirna club
Jake Ralph
0400555243
Environmental vegetation solutions
Rebecca Aarts
0438075404
Certification
RSA
RSG
Tabcorp basics
Tabcorp advanced
Timeline
Labour
Environmental Vegetation Solutions
09.2023 - 01.2025
Gaming Manager
Wantirna Club
01.2023 - 09.2023
Bar Attendant
Empire Night Club
01.2015 - 09.2022
Bar Manager
Clayton RSL
01.2012 - 04.2021
Highvale Secondary College
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