Dale Osborne
Kialla,Victoria
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company and team success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
10
10
Certifications
Work History
Civil Manager
Rankin Plumbing
Shepparton, Victoria
06.2022 - Current
- Developed and reviewed civil engineering technical specifications and bid documents for construction service contracts.
- Led project coordination meetings with multiple teams and disciplines.
- Assisted project management and project controls with development of project schedules and budgets.
- Directed project close-out and coordinated turnover of project files.
- Recruited, placed and oversaw project staff for optimal project results.
- Negotiated contracts with vendors and suppliers to keep material costs within set budgets.
- Chair weekly tool box meetings
- Complete Performance reviews of staff
- Complete Safety Audits of Teams in the field to ensure ISO accreditation values are maintained
Acting District Manager - Central Operations
Goulburn Valley Water
Shepparotn, VIC
07.2021 - 06.2022
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Built positive and productive relationships with field operations staff and leadership team.
- Manage Water and Waste Water distribution systems in the central district
- Completed Team and Individual performance reviews
- Managed staff during Covid Pandemic through highest infectious period
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and upskilled staff with training and tools.
- Improved safety procedures to create safe working conditions for workers.
- Managed and motivated employees to be productive and engaged in work.
Team Leader
Goulburn Valley Water
03.2020 - Current
- Supervise and manage the sewer operations maintenance team
- Team Leadership
- Undertake performance reviews and development plans
- Support safety leadership amongst the team
- Safety site audits
- Plan preventative sewer maintenance works
- Customer service
- Field presence
- Asset and data management
- Emergency and high-risk management
- Stakeholder engagement and relationship building
- Manage annual budgets
Project Officer
Conflict Management, Water Industry Operators Association
04.2019 - 03.2020
- Assist with organising technical program for conferences
- Organise and facilitate Network Operator Development Program
- Organise and facilitate Webinar Project
- Assist and organise Technical Interest Days Australia wide
- Engage with Advisory Committees monthly
- Business creativity and innovation
- Follow WIOA Policies & Procedures
- Responding to concerns and queries, internal & external
- Work within a team environment
- Work unsupervised to plan and schedule activities
Deputy Chairperson
- Completed five day OH&S course
- IPM Planners course
- Implement, monitor and coordinate environmental procedures
- Monitor and promote customer relations
Deputy Chairperson OH&S Committee, •OH&S Representative
- Responding to concerns and queries, internal & external
- Work within a team environment
- Work unsupervised to plan and schedule activities
Diversions Inspector
Goulburn Murray Water
01.2007 - 01.2019
- Surface water & ground water application inspections
- Flow meter installations
- Undergo planned and unplanned Maintenance Programs
- Acting Co-ordinator of Diversions
- Acting Manager of Diversions Central
- Complex report writing
- Compliance breach inspections & reporting
- Management of Goulburn River flows, order & delivery
- Follow G-MW policies and procedures
Operations and Maintenance
Goulburn Valley Water
01.2005 - 01.2007
- Install Water and Waste Water Distribution Assets
- Monitor, Operate and Maintain Wastewater Transfer Systems
- Repair Water Services
- Monitor and Control Maintenance of Water Distribution Assets
- Implement Environmental Procedures
- Conduct audits on Water and Sewer connections
- Asses building permits
- Customer Service Representative
- Ordering asset materials and creating purchase orders
Education
VCE -
Year 11 - undefined
Mooroopna High School
Certificate II & III in Water Industry Operations Certificate IV in Government Investigation - undefined
Skills
Completion of The High Performance Leadership Coach PlanClient Interaction & Conflict Management Peace TrainingCoordinating Occupational Violence & Aggression TrainingIntermediate Microsoft Excel TrainingBasic Fire Safety Operating Fire ExtinguishersInstall Primary Ground SupportWork Safety on RoofsManaging Manual Handling RisksControl Traffic & Level 1 Worksite ManagementLocate, Identify & Protect Utility ServicesUse Plans, Drawings & SpecificationsPerform Basic Water Industry CalculationsAdvanced First Aid & ResponseOperate & Maintain Minor Plant & EquipmentMonitor & Report Wastewater Collection SystemsOperate Water Distribution SystemsDefensive Driving CourseDoggersCertified Meter InstallerSkills & AbilitiesPersonal Qualities & AchievementsHigh AchieverLead by exampleReliable & honestCommittedDeterminedThis position is one of leadership It involves planning, decision making, problem solving, ongoing communication with players and coaching staff This role provides me with the challenge of keeping all players focused, motivated and striving to succeed by following and committing to team plans, rules and goals
Time Management
Building Relationships
Building a high performing team and positive, driven cultureSafe Workplace Method Statements for riding day to dayChairing meetings
Staff Management
Certification
Enjoy challenges
Timeline
Civil Manager
Rankin Plumbing
06.2022 - Current
Acting District Manager - Central Operations
Goulburn Valley Water
07.2021 - 06.2022
Team Leader
Goulburn Valley Water
03.2020 - Current
Project Officer
Conflict Management, Water Industry Operators Association
04.2019 - 03.2020
Diversions Inspector
Goulburn Murray Water
01.2007 - 01.2019
Operations and Maintenance
Goulburn Valley Water
01.2005 - 01.2007
Deputy Chairperson
Deputy Chairperson OH&S Committee, •OH&S Representative
VCE -
Year 11 - undefined
Mooroopna High School