Dalia Awada
Bexley,Australia
Summary
Proactive professional with a strong commitment to workplace collaboration and teamwork, demonstrated through extensive volunteer and work experiences. Proven ability to lead teams, foster effective communication, and engage with customers to achieve common goals. Seeking opportunities to further enhance skills and contribute to a dynamic team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Busy Bee Long Day Childcare
Arncliffe, Australia
01.2020 - 01.2023
- Assisting with daily tasks such as cleaning, supervising children, filing, and organising, programming, and planning events
Front of House Staff/Kitchen Hand
Burger World
Padstow, Australia
06.2022 - 11.2023
- Delivered exceptional customer service consistently.
- Handling money transactions.
- Assisting the kitchen with orders, and ensuring customers are satisfied.
- Having extensive knowledge of the menu to assist customers with inquiries and decisions.
- Resolving issues and complaints from customers in a professional manner.
Customer Service Team Member
Juiced Up Nutrition
Earlwood, Sydney
04.2024 - 02.2025
- Operated registers and handled money transactions.
- Assisted customers with taking orders, and provided extensive information about products.
- In charge of opening and closing operations within the store.
- Ensured that the store was consistently clean and maintained.
Education
Bachelor of Commerce and Psychology -
MACQUARIE UNIVERSITY
North Ryde, NSW02.2025
High school certificate -
KINGSGROVE HIGH SCHOOL
Kingsgrove, NSW01.2021
Skills
- Customer service
- Clear communication
- MS office
- Problem-solving
- Leadership qualities
- Fast learner
- Team player
- Reliability and punctuality
- Understand the Arabic language
Certification
- NSW Drivers Licence
- First Aid Certificate
- CPR Certificate
- High School Certificate
Timeline
Customer Service Team Member
Juiced Up Nutrition
04.2024 - 02.2025
Front of House Staff/Kitchen Hand
Burger World
06.2022 - 11.2023
Volunteer
Busy Bee Long Day Childcare
01.2020 - 01.2023
- NSW Drivers Licence
- First Aid Certificate
- CPR Certificate
- High School Certificate
Bachelor of Commerce and Psychology -
MACQUARIE UNIVERSITY
High school certificate -
KINGSGROVE HIGH SCHOOL
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