Dalida Jangil
Bossley Park,Nsw
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Business Administrator
Fassouls
Wakeley , Nsw
01.2023 - Current
- Provided technical support to staff on a variety of software applications related to business operations.
- Managed office operations, scheduling and inventory audits.
- Provided customer service support by answering questions related to billing, scheduling appointments and other general inquiries.
Sweet Shop
Betto
Fairfield Heights , Nsw
01.2022 - Current
- Provided excellent customer service by responding promptly to inquiries and requests for assistance.
- Inspected trucks before each trip to ensure proper functioning of brakes, lights, tires, mirrors, and other essential components.
- Managed time efficiently to meet tight deadlines for deliveries on time without compromising safety regulations.
Customer Service Representative
.
Sydney, Nsw
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Business Administration
Mary Mackillop Catholic College
5 Carnarvon St Wakeley NSW 2176 AustraliaSkills
- Sales Management
- Web Technologies and Services
- Microsoft Visio
- Accounting Software
- Effective Communication
- Social Media and Networks
Languages
English
Professional
Arabic
Professional
Chaldean
Professional
Timeline
Business Administrator
Fassouls
01.2023 - Current
Sweet Shop
Betto
01.2022 - Current
Customer Service Representative
.
Business Administration
Mary Mackillop Catholic College
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