Dalin Shaana
Mount Pritchard,Australia
Summary
Enthusiastic and reliable professional with a strong background in customer service. Skilled in handling diverse customer interactions, preparing high-quality food items, and managing transactions with precision. Adept at maintaining a clean and organised work environment while efficiently managing multiple tasks. Known for excellent communication skills, attention to detail, and a commitment to enhancing the customer experience. Seeking to contribute my skills and dedication to a dynamic team focused on customer satisfaction and operational excellence.
Overview
2
2
years of professional experience
Work History
Team Member
Coles Supermarket
02.2023 - Current
- Answered and resolved customer inquiries via phone, providing exceptional service and support.
- Worked flexible schedule and extra shifts to meet business needs.
- Accurately picked and prepared items for customer orders, ensuring quality and attention to detail.
- Safely lifted and transported items up to 15 kilograms.
- Maintained a clean and organised workspace, ensuring a professional environment.
- Maintained a high level of professionalism while working under pressure in a fast-paced environment.
Cashier
Smash Burger Food Trailer
01.2022 - 01.2023
- Answered phone calls to take orders and address customer questions promptly and professionally.
- Delivered exceptional customer service, assisting customers with orders and inquiries to ensure a positive dining experience.
- Prepared and assembled burgers to order, maintaining high standards of food quality and hygiene.
- Answered questions about store policies and addressed customer concerns
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a high level of professionalism while working under pressure in a fast-paced environment.
Education
Legal Services Certificate IV
TAFE NSW
Ultimo, NSW06.2024
Skills
- Multitasking
- Customer Service
- Ability to work in a team
- Communication
- Problem Solving
- Cash Handling
- Management Skills
- Fast Learner
Languages
Assyrian
English
Arabic
Timeline
Team Member
Coles Supermarket
02.2023 - Current
Cashier
Smash Burger Food Trailer
01.2022 - 01.2023
Legal Services Certificate IV
TAFE NSW
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