Dalip Arora
Melbourne,AU
Summary
Four years of delivery service experience with effective and recognized personal communication skills. Reliable and highly motivated Courier/Delivery with progressive levels of accountability in courier and retail industries. An experienced Courier Driver with expertise in delivering packages safely and on time. I have an excellent driving record and is familiar with the local area. I have a quite good knowledge in the rules and regulations for safe driving, and has a valid driver's license. I have an excellent customer service skills and is able to communicate effectively with customers. In search of a challenging position with the opportunity to provide a positive contribution to the company by applying proven skills and abilities.
Overview
6
6
years of professional experience
Work History
Bread Delivery Driver
Yve's Bread
06.2023 - 10.2024
- Drove upto 300 kms to deliver breads on a frequent and continuing basis.
- Loaded, transported, and delivered items to clients or businesses in a safe, timely manner.
- Reviewed orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Assisted with loading and unloading items from vehicles.
- Drove up to 300kms miles daily using bakery's vehicle to deliver breads.
- Collected payment from customers who paid in cash in the guidance of bakery.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Utilized corporate vehicle to deliver breads to clients with focus on optimizing customer experience.
- Mapped routes using the GPS and standard maps, ensuring that the shortest and safest routes are followed.
- Resolved customer problems and complaints effectively by understanding their concerns.
- Coordinated with other drivers to get delivery route information and changes.
Parcel Delivery Driver
Australia Post
07.2023 - 08.2023
- Performed 200 deliveries per day, driving trucks and vans.
- Operated delivery vehicles in all weather conditions.
- Verified each delivery against shipping instructions before delivering to customers.
- Informed customers prior to delivery to avoid pacel lost/theft.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Verified that vehicle inspection stickers and registrations were current.
- Recorded each delivery using the proper paperwork before leaving the warehouse.
- Completed and submitted all necessary logs and paperwork on a daily basis.
- Communicated customer complaints, requests, and feedback to company management.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Parcel Delivery Driver
Fusion Freight
08.2021 - 06.2023
- Picking up and delivering the product to the customers in a safe and timely manner.
- Lift and move up to 30kgs on a frequent and continuing basis, and occasionally move up to 100 - 200kgs using trolleys in multi-temperature environments.
- Correctly loading the truck and safely securing merchandise to prevent damage during transportation.
- Verified each delivery against shipping instructions before delivering to customers.
- Reporting each delivery using proper paperwork before leaving the warehouse.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Responsible for maintaining accurate delivery time quotes to all customers and answering phone lines to complete orders.
- Performing daily safety checks on truck verifying all components are up to standards.
Car Parking Management
Aone Airport Parking
06.2018 - 01.2020
- Supervised assigned operations related to parking space/lot control, including the provision of the appropriate use of equipment; identification of illegally parked vehicles and issuance of citations, and handling special parking projects as required.
- Resolved conflicts or complaints from customers and employees.
- Managed the parking areas and ensure an efficient traffic flow through the location.
- Communicated customer complaints, requests, and feedback to company management.
Education
Bachelor of Arts - Arts
Punjab University
Ferozepur, India04.2008
Skills
- A Forklift Operator
- Hazardous Materials Handling
- Safe Driver
- Warehouse Operations
- Punctuality
- Order Verification
- Delivery Scheduling
- Teamwork and Collaboration
- Customer Service
- Hardworking
- Self motivated
- Moving
- Shipping and Receiving
- Transportation
Timeline
Parcel Delivery Driver
Australia Post
07.2023 - 08.2023
Bread Delivery Driver
Yve's Bread
06.2023 - 10.2024
Parcel Delivery Driver
Fusion Freight
08.2021 - 06.2023
Car Parking Management
Aone Airport Parking
06.2018 - 01.2020
Bachelor of Arts - Arts
Punjab University
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