Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

DALITSO SENDAMA

Epping

Summary

Experienced with youth engagement and mentorship, creating positive and supportive environments. Utilizes strong interpersonal skills to connect with diverse groups and foster sense of community. Track record of implementing successful programs that address both individual and group needs, promoting overall well-being.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse & Merchandise Handler

HobbyCo Bandai
10.2022 - 04.2025


  • Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
  • Utilized available technology tools such as handheld devices or software programs for efficient merchandise scanning, data entry, or retrieval tasks when necessary.
  • Maximized storage space efficiency within the stockroom by organizing products according to category and size dimensions.
  • Maintained a clean, organized, and safe store environment for customers and coworkers alike.
  • Consistently met deadlines during seasonal resets or major floor changes without compromising quality of workmanship.
  • Handled and organized anime and game-related merchandise.
  • Developed strong knowledge of anime/gaming brands and IPs.
  • Executed heavy lifting and warehouse operations efficiently.

Full-Time Team Member

Footlocker Pitt St & Footlocker Macquarie
10.2022 - 07.2024
  • Managed a team of 20 associates, ensuring performance targets were met.
  • Delivered training sessions and regular feedback to boost team productivity.
  • Maintained store standards through visual merchandising and effective strategies.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Full-Time Team Member

JD Sports
09.2019 - 10.2022
  • Provided exceptional customer service and resolved client issues.
  • Trained new hires and supported their growth within the team.
  • Oversaw visual merchandising to maintain brand standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.

Sales Assistant

Jesters Pies
05.2015 - 11.2018
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Casual/Part-Time Sales Assistant Roles

Universal Store
09.2017 - 06.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Sales Assistant

Williams The Shoemen
10.2016 - 03.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Diploma - Animation and Screen and Media

North Metropolitan TAFE
Perth, WA
01.2017

High School Graduate - English, Media, IT

Aranmore Catholic College
Leederville, WA
01.2014

Skills

  • Community Engagement
  • Youth supervision
  • Positive reinforcement
  • Social skill development
  • Emotional support
  • Conflict de-escalation
  • Safety monitoring
  • Behavior modeling
  • Mentoring
  • Goal setting
  • Customer Service
  • Client management
  • Content Creation:
  • YouTube, Twitch, Instagram, TikTok
  • Proficient in Adobe Suite
  • Video editing in Wondershare Filmora, Adobe Premiere Pro
  • OBS Studio, Streamlabs OBS
  • Digital Art:
  • Illustration (Photoshop, Clip Studio Paint)
  • 3DS MAX, Maya, Mudbox, ZBrush
  • Game design with Unity
  • Team leadership
  • Photography
  • Attention to detail

Certification

  • Licensed Youth Leader - 2016 - Present [Kingdomcity]

Interests

  • Experimenting with different creative mediums, like Digital Art, Video Editing, and Content Creation, to expand skills and techniques
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Graphic Design
  • Coding and Programming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Gaming
  • App Development
  • Gym Workouts
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

Warehouse & Merchandise Handler

HobbyCo Bandai
10.2022 - 04.2025

Full-Time Team Member

Footlocker Pitt St & Footlocker Macquarie
10.2022 - 07.2024

Full-Time Team Member

JD Sports
09.2019 - 10.2022

Casual/Part-Time Sales Assistant Roles

Universal Store
09.2017 - 06.2018

Sales Assistant

Williams The Shoemen
10.2016 - 03.2017

Sales Assistant

Jesters Pies
05.2015 - 11.2018

High School Graduate - English, Media, IT

Aranmore Catholic College

Diploma - Animation and Screen and Media

North Metropolitan TAFE

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DALITSO SENDAMA