Daljeet Kaur

• Responded promptly to requests from customers or staff members.
• Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
• Efficiently managed time between multiple tasks throughout the day.
• Ensured safety standards were met while using chemical cleaners or operating machinery.
• Completed paperwork related to inventory control accurately.

• Developed strong relationships with customers by providing personalized assistance and support.
• Maintained a high level of professionalism when dealing with difficult customers.
• Answered customer inquiries and provided accurate information regarding products and services.

• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
• Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
• Conducted periodic audits of merchandise pricing accuracy.
• Ensured that all promotional materials were properly displayed in their designated areas.

• Monitored staff performance to ensure adherence to customer service standards.
• Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
• Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
• Assisted in developing an effective system for tracking client requests from initial contact through resolution.
• Developed policies and procedures related to customer service operations.

Order Picking:
Accurately identify and locate products in the warehouse using picking lists and technology.
Use appropriate equipment like reach trucks and order pickers to retrieve items efficiently.
Verify product quantities and ensure they match the order requirements.
Pack and stage picked items onto pallets or trolleys, following designated procedures.

Inventory Management:
Maintain awareness of stock levels and report discrepancies to supervisors.
Rotate stock to ensure older products are picked first (FIFO – First In, First Out).
Identify and report damaged or expired products for proper handling.

Safety and Efficiency:
Adhere to all safety regulations and procedures, including proper use of equipment and personal protective gear.
Maintain a clean and organized work area to prevent accidents.
Optimize picking routes and utilize technology to maximize efficiency and minimize errors.

Communication and Teamwork:
Communicate effectively with fellow team members and supervisors regarding order status, stock availability, and any concerns.
Collaborate with other departments to ensure smooth workflow and timely order fulfillment.