Summary
Overview
Work History
Education
Skills
Languages
My favourite hobbies are:
Timeline
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Daljeet Kaur

Summary

Dynamic Deputy Manager with a proven track record at Axis Bank Ltd., enhancing stakeholder relationships and employee performance. Excelled in operations management and team motivation, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in MS Office and adept at fostering productive team environments.

Overview

5
5
years of professional experience

Work History

Deputy Manager

Axis Bank Ltd.
06.2013 - 01.2018
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Certificate III in Early Childhood And Care - Early Childhood Education

Think Academy of Business And Technology
Wheelers Hill, VIC
06.2025

Masters of Business Administration - Business Management

Punjabi University Patiala
India
05.2013

Bachelor of Commerce - Accounting And Business Management

Punjabi University Patiala
India
05.2011

Skills

    * Child development and knowledge

    * Lesson planning and implementation

    * Communication and interpersonal skills

    * Safety and hygiene practices

    * Conflict resolution and behaviour management

    * Decision-making capabilities

    * Performance Improvements

    * Compliance understanding

    * Customer Relations

    * Team motivation

    * MS Office

    * Computer Skills

    * Documentation And Reporting

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

My favourite hobbies are:

My favourite hobbies are:

 1. Arts and Crafts: Painting, drawing , making charts and  other creative activities which needs craftwork that can be adapted for children.

2. Music and Dance: Like to dance, sing which can be used to engage children in fun and educational activities. 

3. Storytelling: Creating stories and writing children's books demonstrates my ability to engage young minds.

4. Outdoor activities: Gardening,cycling , tracking , likes to  playing basketball and badminton.

5. Cooking : Sharing simple recipes with children can teach them about measurement, nutrition and following instruction.

6.Photography: Like to capture special moments and also doing baby photo shoots by using props.

7. Crocheting: Like to crochet different things like beanie, frocks, head bands and new born props etc.




Timeline

Deputy Manager

Axis Bank Ltd.
06.2013 - 01.2018

Certificate III in Early Childhood And Care - Early Childhood Education

Think Academy of Business And Technology

Masters of Business Administration - Business Management

Punjabi University Patiala

Bachelor of Commerce - Accounting And Business Management

Punjabi University Patiala

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Daljeet Kaur