Compassionate and detail-oriented Clerical Assistant with a strong background in aged care administration. Proven ability to manage rostering, invoice processing, and resident documentation using systems such as Humanforce, CIM, Kofax, and AutumnCare. Skilled in coordinating staff schedules, supporting accounts payable functions, and maintaining accurate and confidential records in compliance with aged care standards. Recognised for strong organisational skills, system proficiency, and a commitment to supporting high-quality care environments.
Overview
6
6
years of professional experience
Work History
Clerical Assistant - Rostering Coordinator and Support Reliever
Resthaven Residential Services
Adelaide, South Australia
12.2022 - Current
Company Overview: currently using Humanforce.
Daily Tasks such as Creating Daily Allocations sheets, monitoring staffing levels and covering unexpected absences or expected leaves (AL, L.S.L, Mat leave etc) to ensure continuity of care.
Arranging Induction, Orientations and Buddy Shifts for new staff.
Collaborating with Manager regarding Staff according to allocated Care minutes.
Provided administrative and clerical support within an aged care service, assisting with finance and procurement tasks.
Processed invoices using Epicor ERP, including data entry, PO matching, and exception handling.
Maintained accurate supplier records and supported the creation and tracking of purchase orders.
Assisted with month-end reporting by exporting data from Epicor and reconciling entries.
Ensured timely communication with staff and vendors regarding invoice discrepancies and approvals.
Demonstrated attention to detail and confidentiality in handling resident and financial information.
Work closely with People & Culture and Payroll teams to ensure accurate remuneration and compliance.
Provided administrative and clerical support within an aged care service, assisting with finance and procurement tasks.
Utilized Kofax for automated invoice processing, including data extraction, validation, and matching against purchase orders.
Reviewed and corrected OCR-extracted data to ensure accuracy before routing invoices for approval.
Managed invoice exceptions and communicated with vendors or internal teams to resolve discrepancies.
Supported digital workflow by maintaining accurate audit trails and assisting in compliance with financial procedures.
Contributed to efficient accounts payable processing by reducing manual entry and turnaround time through Kofax automation.
Administrative Assistant & Office Support
Go Mambo - Aus Media Pvt Ltd
Adelaide, South Australia
10.2019 - 11.2022
Company Overview: Adelaide, Australia
Providing clerical and administrative support to managers and the wider team.
Manage enquiries from the public and allocate as necessary.
General administration tasks including filing, scanning, record management, answering phones, data entry and reporting.
Updating and maintaining a database with high attention to detail.
Communicating effectively with a variety of stakeholders.
Education
Master of Information Technology - Enterprise System & Business Analytics
Federation University
Professional year program -
William lights Institute
Bachelor of business administration -
Certificate III - Disability and Aged Care
Skills
Business administration
Scheduling expertise
Project management
Administrative leadership
Professional networking
Customer service
Task prioritization
Invoice processing
Data entry
Epicor ERP
Kofax automation
Purchase order management
Record management
Staff scheduling
WEBSITE, PORTFOLIO AND PROFILES
http://linkedin.com/in/daljeet-kaur-85b54610b
References
References available upon request.
Timeline
Clerical Assistant - Rostering Coordinator and Support Reliever
Resthaven Residential Services
12.2022 - Current
Administrative Assistant & Office Support
Go Mambo - Aus Media Pvt Ltd
10.2019 - 11.2022
Master of Information Technology - Enterprise System & Business Analytics