Daljinder Singh
Rockbank,VIC
Summary
Flexible individual with high level of professionalism, patience and productivity. Possess goal of acquiring leadership skills and maintaining customer loyalty. Self-driven and motivated to go extra mile to serve and assist team. Safety-focused Driver with outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent punctuality and work ethic.
Overview
14
14
years of professional experience
Work History
Multi Combination Vehicles Driver
Secon Freight Logistic
Truganina
03.2021 - Current
- Monitored pallet weights and truck capacity to adhere to standards
- Safely drove and positioned single trailer and trucks at shipping and receiving docks to speed up loading times by 100%
- Reverse trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned
- Adhered to all workplace safety standards and OSHA regulations
- Loaded and unloaded packages from loading dock to trucks
- Promoted safety throughout workplace and reported potential hazards to supervisor for quick resolution
- Labelled packages and pallets to ensure efficient identification of items
- Handled packages in safe and meticulous manner while unloading and transporting
- Read and attached appropriate labels and tags to products and packages for identification purposes
- Assisted in navigating large loads to assigned areas
- Operated pallet jacks with focus on safety and efficiency.
Customer service representative
Coles Express
Melbourne, Victoria
04.2016 - 02.2021
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Monitored health and safety measures for guaranteed compliance.
- Built customer relationships with consultative sales approach.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Performed administrative duties contributing towards smooth store operations.
- Maintained store appearance, including shelving organization, store layout and visual merchandise planning.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Assist store manager for regular promo changeover.
Shift supervisor
Subway
MELBOURNE, Victoria
02.2011 - 03.2016
- Supervised activities of workers and enforced safety regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Kept employees operating productively to meet business and customer needs.
- Trained new hires and set up mentoring relationships to drive team performance.
- Trained and mentored new employees to maximise team performance.
- Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
- Led by example and demonstrated company best practices.
- Improved workplace safety to reduce accidents and near-misses.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Estimated costs, generated reports, and maintained detailed records.
- Set up and performed test activities, assessing equipment function and quickly rectifying errors.
- Conducted regular inventory checks; ensured consistent stock levels.
- Closely and regularly worked with franchisee to implement promo changeovers.
- Managed shift operations whilst ensuring customer satisfaction.
Education
Diploma of hospitality management -
Meridian Int.Hotel School
Melbourne, VICTransportation And Materials Moving - undefined
TDT Training Australia
Hallam, VICSkills
- Hazardous materials knowledge
- Leadership
- Safety protocols
- Strong math skills
- OSHA standards
- Adherence to loading schedules
- Customer service
- Problem resolution
- Relationship development
- Team building
- Team management
- Manage store compliance
References
References available upon request.
Timeline
Multi Combination Vehicles Driver
Secon Freight Logistic
03.2021 - Current
Customer service representative
Coles Express
04.2016 - 02.2021
Shift supervisor
Subway
02.2011 - 03.2016
Transportation And Materials Moving - undefined
TDT Training Australia
Diploma of hospitality management -
Meridian Int.Hotel School
Similar Profiles
Navarone RichmondNavarone Richmond
Storeman at Secon Freight LogisticsStoreman at Secon Freight Logistics
Lukas SlobodaLukas Sloboda
LF Forklift Operator at Secon Freight LogisticsLF Forklift Operator at Secon Freight Logistics
Sohail AfzalSohail Afzal
Logistic Manager at City Link freight forwarding logistic group of companiesLogistic Manager at City Link freight forwarding logistic group of companies