Daljit Kaur
Wyndham Vale
Summary
Detail-oriented and highly reliable Security officer with over 4 years of experience in diverse environments including government departments and healthcare settings. Equipped with excellent memory, situational awareness, and a calm demeanour in emergencies. Experienced in patrolling, emergency response access control, and communication handling. Strong written and verbal communication skills with the ability to multitask and remain composed under pressure.
Overview
5
5
years of professional experience
Work History
Security Officer
National Protective Services - Security Services Melbourne
Department Of Premier And Cabinets
06.2022 - Current
- Monitored surveillance systems to ensure safety and security of premises.
- Conducted regular patrols, identifying potential security risks and addressing concerns promptly.
- Managed concierge desk operations, ensuring smooth workflow and timely responses.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access passes.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Assisted with administrative tasks, including filing documents and maintaining office supplies inventory.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone.
- Assisted with onboarding new clients.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Implemented emergency protocols during critical situations, ensuring swift evacuation procedures.
- Developed incident reports detailing occurrences and responses for management review and analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
BRI Security
Melbourne Exhibition And Convention Centre
02.2022 - 03.2023
- Controlled Crowd flow and managed access during vaccination services.
- maintained orders and safety in high-traffic environments.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Gaurd
Nexar Group
833 Collins Street
02.2020 - 07.2022
- Monitored premises to prevent theft and ensure safety of staff and visitors.
- Conducted regular patrols and inspections to identify security breaches and hazards.
- Maintained clear communication with team members regarding security protocols and incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Security Officer
National Practice Services
DHHS
04.2020 - 06.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Masters of Professional Accounting -
Federation University Australia
VIC07-2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Physical fitness
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Visitor tracking
- Threat assessment
- Access control management
- Staff management
- Asset protection
- Shift work experience
- First aid and CPR certified
- Premises patrol
Timeline
Security Officer
National Protective Services - Security Services Melbourne
06.2022 - Current
Security Officer
BRI Security
02.2022 - 03.2023
Security Officer
National Practice Services
04.2020 - 06.2022
Security Gaurd
Nexar Group
02.2020 - 07.2022
Masters of Professional Accounting -
Federation University Australia