Dallan Byrne
Maidstone,VIC
Summary
Ambitious and hardworking SOC Analyst with a. BSc. (Hons) in Computer Science & Software Engineering, with over three years industry experience working in both EDR and SIEM environments. Demonstrate excellent verbal and written communication skills. Always looking to expand my knowledge and skills in any field
Overview
11
11
years of professional experience
Work History
SOC Analyst II
ESentire
10.2020 - 05.2024
- Enhanced network security by monitoring systems for potential threats and vulnerabilities.
- Reduced false alarms by fine-tuning intrusion detection system configurations based on historical analysis of incidents.
- Communicate with clients by both phone and email to handle incoming requests or update on our progress relating to active requests
- Craft alerts on threats discovered, without sacrificing relevant details, and including mitigations taken and recommended actions.
IT Technical Support Intern
St. Steven's Hospital
08.2018 - 09.2018
- Worked in the IT support team supporting HSE staff Nationwide with technical support around mail issues.
- Released emails which didn’t violate services, and set up HSE emails for clients.
- Assisted clients with queries regarding their mobile devices.
- Assisted members of HSE clerical staff with connectivity issues such as server domains.
Computer Repair Technician
Naas PC
04.2013 - 04.2013
- Disassembled computers to perform diagnostics and check for repair needs.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Handled customer requests at the desk, while inquiring for relevant information that could assist in our repairs
- Delivered customer-focused communications to present results and provide recommendations.
Education
Bachelor of Science - Computer Science & Software Engineering
Maynooth University
Maynooth, Kildare, Ireland10-2019
Skills
- Problem-solving abilities
- Effective communication
- Time management
- Teamwork and collaboration
- Retail
- Customer service
- Customer assistance
- Work ethic and integrity
- Vulnerability assessment
- SIEM management
- Threat intelligence
- Order taking
Languages
English
Native or Bilingual
Portuguese
Elementary
Interests
- Historical Exploration
- Adventure Travel
- I participate in low-impact exercises to strengthen core muscles
- Video Games
- Coding and Programming
- Photography
- Robotics
- Film, TV, Anime, and Streaming
- Model Kit building
- Reading
- Strategy Games
Timeline
SOC Analyst II
ESentire
10.2020 - 05.2024
IT Technical Support Intern
St. Steven's Hospital
08.2018 - 09.2018
Computer Repair Technician
Naas PC
04.2013 - 04.2013
Bachelor of Science - Computer Science & Software Engineering
Maynooth University
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