Dallas Nicholls

As a Flight Operations Manager I am accountable for the monitoring and maintenance of line operational standards, management and welfare of flight crews based in his/her base(s) and general staff discipline.

Additionally, as a Flight Operations Manager I am responsible for communicating front line issues to senior management with a view to quick resolution as well as supporting procedural and policy changes.

Specifically, I am responsible for the following:

• Ensure safe and efficient daily line operations of pilots in accordance with all regulatory requirements and company procedures manuals and public expectations.
• The provision of cost effective, high quality flight services to Rex customers in support of commercial objectives without compromising safety or regulatory compliance.
• Investigation of any reported occurrences, accidents and/or incidents as required.
• Ensure the welfare and discipline of base pilots in conjunction with management.
• Liaise with local Airport Managers, Flight Attendant Line Supervisors and Engineering staff as necessary to ensure safe, efficient and smooth line operations.
• Liaise via the Fleet Managers with outside agencies on matters relevant to company line operations including airport authorities, and government regulators.
• Participation in the selection, recruitment and induction of new aircrew.
• The monitoring and maintenance of high standards of grooming, personal presentation and customer service amongst base pilots.
• Assist in the collection and distribution of information necessary to air crew for line operations.
• Assist trainers with the provision and maintenance of base training facilities and equipment as required.
• Assist with internal and external audits of line operations where required.
• Assist with the provision of weather information, flight crew briefing material and flight planning information.