DAMAN CHADHA
NSW
Summary
Bachelor of Networking (Graduate), with consistently strong academic results and an ambition to secure an IT support and services role. Looking forward to an opportunity for working in a dynamic, challenging environment, where I can utilize my skills for developing my career and for the growth of the organization. Familiar with programming, information systems, network security, database technology, software engineering and project management.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Astron Technology
08.2022 - Current
- Processing orders, forms, applications, and tickets
- Keeping records of customer interactions, transactions, comments, and complaints
- Providing feedback on the efficiency of the customer service process
- Timely and accurate production of all customer and internal reporting requirement
- Work effectively and exercises initiative with both internal and external Stakeholders
- Effective, efficient and timely processing and maintaining of workplace information and data integrity using business technology.
Team Leader
Woolworths
12.2015 - 08.2022
- Enhanced my career growth, which contribute to the productivity and profitability of the organization
- Possess positive attitude
- Have been proactive and focused
- Customer experience
- Strong analytical, interpersonal and problem solving abilities.
Education
Bachelors of Networking -
Melbourne Institute of
Technology
Skills
- Adaptability
- Computer Skills
- Ability to Work Under
- Pressure
- Microsoft Office
- Customer Service
Accomplishments
- Iot project developer University Project
- Conducting Penetration Testing for an IT Solution Provider
- Developed a project regarding recycling of unwanted mattresses
- Website we created could help Australia's used mattresses to be recycled reasonably and play a role in protecting the environment and reducing waste of resources which rewarded us the best in the whole course 2021.
Timeline
Customer Service Representative
Astron Technology
08.2022 - Current
Team Leader
Woolworths
12.2015 - 08.2022
Bachelors of Networking -
Melbourne Institute of
Technology
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