DAME BUKUR
Perth,WA
Summary
Compassionate social worker dedicated to providing exceptional healthcare within a supportive and safe environment. Demonstrates strong expertise in case management, fostering trust and rapport with clients from diverse backgrounds. Proficient in case planning and diagnostic management, consistently ensuring high-quality care for patients and their families. Aims to further enhance community well-being through innovative support strategies.
Overview
7
7
years of professional experience
Work History
Support Worker
MABLES
09.2024 - Current
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Supported clients to access education, training or employment opportunities.
- Assisted clients with personal care, such as showering and dressing.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Supported clients in managing finances and budgeting, ensuring their well-being and financial stability.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Provided emotional support and companionship to enhance clients' well-being.
- Facilitated skills development sessions focusing on independence and self-care.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
Assistants in Nursing
HCA
12.2023 - Current
- Providing person-centered care and support to clients in their homes or communities.
- Assisting with daily living activities, including personal care, meal preparation, and household tasks.
- Supporting clients with mobility, transportation, and community participation.
- Encouraging independence and building confidence in clients.
- Implementing care plans, and reporting on client progress.
- Engaging clients in social and recreational activities.
- Communicating effectively with clients, families, and healthcare professionals.
- Communicated effectively with other healthcare professionals regarding patient status and needs.
- Assisted patients with activities of daily living such as bathing, dressing, grooming and transferring.
Customer Solutions Advisor
VODAFONE
04.2021 - Current
- Developed informative sales pitches showcasing product benefits.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Assisted in training new employees on company policies and procedures related to customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Participated in regular meetings with management team regarding current projects or initiatives related to improving the overall customer experience.
- Coached, developed and motivated team to achieve revenue goals.
- Utilized active listening techniques to identify customer needs and provide solutions accordingly.
Nurse
FIONA HOSTPIAL
, WA
10.2024 - 12.2024
- Administered medications, tracked dosages, and documented patient conditions.
- Monitored and managed various treatment and care interventions.
- Offered guidance and comfort to families facing health-related challenges.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Aged Care Worker
Aegis age care facility
08.2023 - 10.2023
- Patient care: Provide direct nursing care to residents, including assistance with activities of daily living (ADLs), such as bathing, dressing, feeding, and mobility.
- Wound Management: Assess, dress, and monitor wounds, pressure ulcers, and other skin conditions, implementing appropriate care plans.
- Monitoring: Observe and monitor residents' health conditions, vital signs, and changes in physical or mental status.
- Communicated concerns to healthcare professionals.
- Mobility Support: Help residents with mobility, transfers, and positioning to prevent pressure sores, and enhance comfort.
- Feeding Assistance: Ensure residents receive appropriate nutrition and hydration during mealtimes.
- Social Support: Engage residents in social activities, conversations, and recreational programs to promote mental and emotional well-being.
Console Operator
7ELEVEN
03.2018 - 03.2021
- Enforce rules, regulations, policies, and procedures and respond to emergency situations
- Observed and reported suspicious activities and persons
- Scheduled employees for shifts, considering customer traffic and employee strengths
- Met customer call guidelines for service levels, and handle time productivity
- Cash handling
Education
Enrolled Nursing - Nursing
Institute of Health And Nursing Australia
Perth, WA12-2024
Education -
Curtin University
WESTERN AUSTRALIA02.2019
Senior High -
Morley Senior High
Perth, WA02.2017
Skills
- Medication administration
- Patient care
- Problem solving
- Care planning
- Time management
- Team collaboration
- Critical thinking
- Friendly, positive attitude
Hobbies and Interests
- Community service
- Cooking
- Participating in outdoor activities
- Travelling
Affiliations
- Hiking/outdoor activities
- Cooking
- Coaching the youth
- spending time with family
References
References available upon request.
Timeline
Nurse
FIONA HOSTPIAL
10.2024 - 12.2024
Support Worker
MABLES
09.2024 - Current
Assistants in Nursing
HCA
12.2023 - Current
Aged Care Worker
Aegis age care facility
08.2023 - 10.2023
Customer Solutions Advisor
VODAFONE
04.2021 - Current
Console Operator
7ELEVEN
03.2018 - 03.2021
Enrolled Nursing - Nursing
Institute of Health And Nursing Australia
Education -
Curtin University
Senior High -
Morley Senior High
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