Damian John
Perth
Summary
Dynamic Store Manager with a proven track record at Image Bollards, excelling in customer service and inventory management. Enhanced store profitability through effective team leadership and proactive problem-solving. Recognized for fostering positive customer relations and implementing successful operational improvements, driving growth and ensuring a safe, welcoming environment for all.
Overview
2014
2014
years of professional experience
1
1
Certification
Work History
Store Manager
Image Bollards
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Stores and Trade Manager
Embelton
04.2006 - 07.2013
- Sought out new business to profitably enhance company assets.
- Handled accounts, logistics and other customer-related issues for $Amount in yearly trade.
- Drove volume growth within Type segment and maintained trade profitability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively.
- Negotiated favorable terms with suppliers, ensuring competitive advantage in the market.
- Coordinated promotional activities such as trade shows or online campaigns for increased brand visibility and customer engagement.
- Continuously evaluated current processes or procedures within the trade department for possible improvements.
Education
Year11 -
Vaucluse High School
Sydney, NSW12.2006
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
Certification
Forklift licence
Timeline
Stores and Trade Manager
Embelton
04.2006 - 07.2013
Store Manager
Image Bollards
Year11 -
Vaucluse High School
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