Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
OperationsManager

Damian Keith

Mundoolun,QLD

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

18
18
years of professional experience

Work History

Operations Manager

DHL - Air Liquide
03.2021 - Current
  • Ensure Customer satisfaction through excellent service delivery
  • Build and maintain positive relationships with all stakeholders, both internal and external
  • Drive site budgets and P&L's accountability
  • Providing the team with a safe work environment by ensuring the effective implementation of Work Health & Safety Policies, Procedures & legislative requirements
  • Change Management
  • Positive workplace culture focused on safety, values, COR and recognition & team development/succession
  • Performance, KPI, DOFIT reporting.
  • Fleet Management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.

Warehouse Operator

Pepsico Ltd
02.2020 - 03.2021
  • Assist with all shipping, receiving, and inventory organization operations
  • Help to efficiently carry out all product loading and unloading tasks
  • Receipting in of loads inbound and outbound
  • Goods receipt – SAP, WMS
  • Goods transfer – SAP, WMS
  • Bulk Picking – SAP, WMS
  • Primary Responsibilities:
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.

FNQ Manager

Asahi Beverages QLD
04.2018 - 01.2020
  • Managed all aspects of two of Asahi’s 3PL Warehouses and Logistics in far north Queensland.
  • Driving a positive workplace culture focused on safety, values, COR and recognition & team development/succession
  • Ensuring that performance objectives, KPI’s are consistently achieved
  • Analysis and review of internal transport reports
  • Administration support including following internal and external logistics complaints, coordinating special customer deliveries and managing requests from central customer delivery team
  • Create SOP ‘s for the Warehouse
  • Load Planning and transport scheduling for dispatch
  • Worked closely with Asahi commercial, key accounts, and customers to ensure all needs were met and completed on time in full
  • Analysis and review of internal transport reports
  • Inventory control _ Cycle counts ,stock write offs (SAP, WMS)
  • Primary Responsibilities:
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Warehouse Supervisor

Toll Global Logistics – Asahi QLD
07.2016 - 04.2018
  • Providing the team with a safe work environment by ensuring the effective implementation of Work Health & Safety Policies, Procedures & legislative requirements
  • Driving a positive workplace culture focused on safety, values, recognition & team development/succession
  • Lead and manage a team of experienced operators by setting performance and development plans
  • Managing daily labour hours in accordance with budgetary requirements
  • Training, mentoring & coaching the operations teams
  • Ensuring that performance objectives, KPI’s are consistently achieved.
  • Investigating customer claims
  • Communicating stock shortages
  • Responsible for all warehouse operations for alcohol and non-alcohol Asahi/Schweppes Qld which includes, metro and regional route and bulk deliveries
  • Worked multiple sites across all functions throughout a period of exponential customer growth
  • Supporting the Distribution Centre Manager & Operations Manager in all areas of the DC as required
  • Primary Responsibilities:
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.

Warehouse Supervisor

Asahi Beverages
01.2007 - 07.2016
  • Achieving corporate and customer budget targets & KPI’s Providing the team with a safe work environment by ensuring the effective implementation of Work Health & Safety Policies, Procedures & legislative requirements – weekly safety walks
  • Managing daily labour hours in accordance with budgetary requirements
  • Lead and manage a team of experienced operators by setting performance and development plans
  • Coordinating the day to day operations of the operation including inbound, inventory, outbound & customer service
  • Training, mentoring & coaching of the operations team
  • Driving a positive workplace culture focused on safety, values, recognition & team development
  • Worked with external transport vendors to ensure all DIFOT, KPI’s targets are met
  • Worked closely with Asahi Commercial, Key accounts, and customers to ensure all needs were met and completed on time in full
  • Primary Responsibilities:
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.

Education

Competitive Manufacturing/Warehousing cert 3 & 4 -

Skills

  • Over 17 years’ experience in Logistics/Transport and DC operations within fast paced FMCG/Transport operation
  • Positive workplace culture focused on safety, values, COR and recognition & team development/succession
  • Ensuring that performance objectives, KPI’s are consistently achieved
  • Establish and develop excellent client relationships
  • Excellent organisational, analytical and attention to detail skills with the ability to handle multiple queries at one time
  • Customer focused professional with a demonstrated ability to deliver superior service & high-level customer care
  • Dedicated people leader with superior communication & interpersonal skills
  • Uncompromising in the delivery of high-level safety standards
  • Change Management
  • Ensuring DIFOT is meet to high standards
  • Planning and scheduling of loads and transport
  • Over 14 years of knowledge and experience with SAP and Warehouse management system
  • Well-developed leadership skills with the ability to work autonomously
  • Competent using Microsoft office suite expertise including Word, Excel, and PowerPoint
  • Organisation skills and attention to detail
  • Inventory control - Cycle counts, stock write offs, stock adjustment (SAP, WMS)
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Accomplishments

  • Implemented changes within customer ordering, to ensure customer deliveries are met on time in full
  • Implemented the closure of two warehouses and the opening of a larger warehouse, by working closely within the project team
  • Worked closely on reducing low stock levels within our Townsville and Cairns warehouse
  • Implemented a new transport supplier, which reduced travel time, also lowered cost at the same time
  • Work and over saw the training, mentoring & coaching of the operations teams within the Townsville and Cairns warehouse
  • Built a strong relationship with the commercial and transport management
  • Worked on the project management team within APB set up before go live
  • Led the implementation of on the go, go live and managed the day to day operations
  • Led the implementation of APB go live and managed the day to day operations APB
  • Successfully presented peak season engagement, forecasting and resourcing plan which was delivered with minimal impact to service despite several out of scope challenges.
  • Successfully worked with Asahi/Toll offsite storage vendor sites to ensure customer requirements were supplied in full, and that Asahi processes and procedures are followed to meet customer requirements
  • Designed, trained and implemented a new inbound and outbound storage floor plan to ensure continuous improvement within the warehouse, increased floor space by 60%
  • Successfully spend 4 weeks over 2016 Christmas period peak time, to lead the implementation at the Asahi Prospect warehouse site in Sydney to help with the struggling on the go customer’s deadline, to ensure all shipments were delivered on time in full
  • Achieved over 97% on –time shipment rate
  • Successful Go Live of transition from paper picking process to Dexion voice picking

Affiliations

Enterprise Agreement Representative

Interests

  • Camping
  • Team Sports
  • Animal Care
  • Playing Sports
  • DIY and Home Improvement

Timeline

Operations Manager

DHL - Air Liquide
03.2021 - Current

Warehouse Operator

Pepsico Ltd
02.2020 - 03.2021

FNQ Manager

Asahi Beverages QLD
04.2018 - 01.2020

Warehouse Supervisor

Toll Global Logistics – Asahi QLD
07.2016 - 04.2018

Warehouse Supervisor

Asahi Beverages
01.2007 - 07.2016

Competitive Manufacturing/Warehousing cert 3 & 4 -

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