Summary
Overview
Work History
Education
Skills
Accomplishments
Chief of Airforce Commendation & Defence Awards
Timeline
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Damian Parslow

Wagga Wagga,NSW

Summary

Senior Operations Manager / Chief Operating Officer. Offering 7 years managing the foundation and development of a nationally based new start company within the service delivery sector. I have assisted company growth from 3 to 34 businesses, operating within 5 states. This development has included all facets of business management, WHS and regulatory compliance systems, monitoring and reporting to regulators, and with the unique challenges across multiple state regulatory requirements.

Overview

32
32
years of professional experience

Work History

Chief Operating Officer

Stephen Fitzgerald Enterprises
09.2016 - Current


  • Identified and pursued business development opportunities to grow the organisation and increase revenue.
  • Monitored and analysed industry trends to identify opportunities for organisational growth.
  • Negotiated state level contracts and agreements to secure terms and maximise profits, including international suppliers.
  • Refined organisational structure to consolidate, streamline, and delineate necessary functions.
  • Represented the organisation at external meetings and events to promote and build relationships with key stakeholders.
  • Aligned organisational objectives with company mission to increase business growth and integrate work strategies.
  • Developed quarterly business plans to assist evaluate cost projections.
  • Developed and implemented recommendations for service improvement.
  • Managed crisis response to minimise potential negative impacts on company.
  • Established all company policies to promote company culture and vision.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Monitored key business risks and established risk management procedures.

Safety Advisor

Royal Australian Airforce
01.2013 - 09.2016
  • Maintained compliance with relevant safety regulations and protocols.
  • Advised unit executives on critical decisions around high risk activities, accidents, near missed and complaints.
  • Led safety meetings and training classes to educate workers on safe practices and policies.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Developed JSAs, Risk assessments, training programs and safe systems of work within all aspect of the workplace from classroom based lessons, through to live fire weapons use, chemical warfare, high ropes abseiling and numerous high risk activities.

Instructor Training and Development

Royal Australian Air Force
01.2010 - 01.2013
  • Created and maintained detailed training records and reports for management review.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Selected, trained and assessed future Airforce leaders for instructional positions within numerous training establishements

Recruit Training Section Commander

Royal Australian Air Force
01.2007 - 01.2010
  • Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
  • Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognise high-performing employees.
  • Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
  • Identified section KPIs and created measurement mechanism to track operations efficiency.
  • led intakes of up to 200 trainees - responsible for all facets of their safety and welfare, whilst undertaking high risk training including weapons use

Section Commander - Security and Policing

Royal Australian Airforce
01.2004 - 12.2007
  • Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
  • Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
  • Coordinated, managed and implemented the physical security requirement of military high value assets in deployed and non deployed airbase and remote locations

Shift Supervisor - Security and Policing

Royal Australian Airforce
01.1999 - 01.2004
  • Trained new employees and delegated daily tasks and responsibilities.
  • Coordinated security resources for the ongoing safeguarding of defence assets in a shift working environment and within remote deployed locations

Military Working Dog Security Specialist

Royal Australian Air Force
01.1995 - 01.1999


  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Performed guard duties by making judgment decisions within policy and procedure guidelines in low and high risk environments.
  • Delivered the tactical level training to other shift team members and ongoing evaluation and assessment of those capabilities.

Aircraft Avionics Technician

Royal Australian Air Force
01.1992 - 12.1995
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Worked within the deeper level workshop maintenance sector, that saw the complete overhaul and rebuilding of jet strike aircraft, specialising in instruments, oxygen, electrical and hydraulic systems.

Education

No Degree - Diploma in Business Management

Royal Australian Airforce
Wagga Wagga, NSW
11.2012

No Degree - Airforce Safety Advsior

Royal Australian Airforce
Laverton, VIC
06.2012

No Degree - Cert 4, Public Safety - Defence Coordination

Health Services International
Sydney
02.2012

No Degree - Australian Defence Force Inquiry Officer

Royal Australian Airforce
Canberra, ACT
06.2011

No Degree - Cert 4, Training And Assessment

Royal Australian Airforce
Wagga Wagga, NSW
05.2011

No Degree - RAAF Drug And Alcohol Tester / Supervisor

Royal Australian Airforce
Wagga Wagga, NSW
02.2010

No Degree - Cert 4, (Government) Implement Workplace Safety

TAFE QLD
Brisbane
08.2007

No Degree - Cert 4, Business (frontline) Management

Royal Austrlian Airforce
Wagga Wagga, NSW
01.2007

No Degree - Suicide First Aid Assist Councellor

Royal Australian Airforce
Darwin, NT
09.2005

No Degree - Cert 4, Security Policing

Royal Australian Airforce
Ipswich, QLD
09.2003

No Degree - Diploma of Security - Risk Management

Royal Australian Airforce
Ipswich
09.2003

No Degree - Cert 4, Control Room Operations

Royal Australian Airforice
Ipswich, QLD
09.2003

No Degree - Cert 4, Government Fraud Control Investigations

Royal Australian Airforce
Ipswich, QLD
09.2003

No Degree - Cert 4, RAAF Military Working Dog Handling

Royal Australian Airforce
Ipswich
06.2001

No Degree - Avionic Fitter Trade Apprentice

Royal Australian Airforce
Wagga Wagga, NSW
04.1993

Skills

  • Process Evaluations
  • HR selection and management
  • Time Management
  • Manager Coaching and Training
  • Project Management
  • Change Management
  • Business Administration
  • Leadership Training
  • Training Manuals and Processes
  • Strategic Goals

Accomplishments

  • Assisted develop and grow a new start national company within Australia.
  • Developed all facets of workplace policies, procedures and safe systems of work to assist rapid growth.
  • Assisted the Airforce recruit, select, develop and train the future trainers of new start recruits, which directly impacted the future sustainment of future Airforce.
  • Managed and coordinated large scale security operations and interoperability between domestic and foreign agencies during peacetime, national emergency disasters and operations overseas.

Chief of Airforce Commendation & Defence Awards

2015: Airforce Gold Commendation awarded by the Chief of the Airforce, for demonstrating professionalism, dedication, and innovation in striving to move WHS and safety training to the core of unit business. This resulted in the ongoing graduation of hundreds of trainees, who demonstrated awareness that accords with the Airforces priority for safety in the workplace, and as the Units Safety Advisor, lead all instructors to achieve an exceptional level of compliance within a high risk workplace during national audits. 


2014: Awarded a Australian Defence Force level Commendation by the Vice Chief of the Australian Defence Force, for an individuals contribution to Health and Safety. Elevated the priority of WHS to a level that meets commanders intent within all activities of the Airforce.

Timeline

Chief Operating Officer

Stephen Fitzgerald Enterprises
09.2016 - Current

Safety Advisor

Royal Australian Airforce
01.2013 - 09.2016

Instructor Training and Development

Royal Australian Air Force
01.2010 - 01.2013

Recruit Training Section Commander

Royal Australian Air Force
01.2007 - 01.2010

Section Commander - Security and Policing

Royal Australian Airforce
01.2004 - 12.2007

Shift Supervisor - Security and Policing

Royal Australian Airforce
01.1999 - 01.2004

Military Working Dog Security Specialist

Royal Australian Air Force
01.1995 - 01.1999

Aircraft Avionics Technician

Royal Australian Air Force
01.1992 - 12.1995

No Degree - Diploma in Business Management

Royal Australian Airforce

No Degree - Airforce Safety Advsior

Royal Australian Airforce

No Degree - Cert 4, Public Safety - Defence Coordination

Health Services International

No Degree - Australian Defence Force Inquiry Officer

Royal Australian Airforce

No Degree - Cert 4, Training And Assessment

Royal Australian Airforce

No Degree - RAAF Drug And Alcohol Tester / Supervisor

Royal Australian Airforce

No Degree - Cert 4, (Government) Implement Workplace Safety

TAFE QLD

No Degree - Cert 4, Business (frontline) Management

Royal Austrlian Airforce

No Degree - Suicide First Aid Assist Councellor

Royal Australian Airforce

No Degree - Cert 4, Security Policing

Royal Australian Airforce

No Degree - Diploma of Security - Risk Management

Royal Australian Airforce

No Degree - Cert 4, Control Room Operations

Royal Australian Airforice

No Degree - Cert 4, Government Fraud Control Investigations

Royal Australian Airforce

No Degree - Cert 4, RAAF Military Working Dog Handling

Royal Australian Airforce

No Degree - Avionic Fitter Trade Apprentice

Royal Australian Airforce
Damian Parslow